While there are many CRM solutions on the marketing including market leaders SalesForce, my personal open source favorite has been SugarCRM. I'm not alone either - currently, over 60,000 businesses and 550,000 users around the world use on SugarCRM to manage customers. It's always been a genuine contender in the CRM space for a long time and by the looks of an announcement yesterday from the company, it keeps getting better.
SugarCRM has announced the availability of Sugar Express - an online hosted version of the popular CRM software aimed at individuals and businesses who need a low (or lower) cost solution. The solution runs on SugarCRM's on-demand computing platform - the Sugar Open Cloud - feauting functionality including Module Builder to create custom modules and Cloud Connectors to integrate third-party data services from companies such as Hoover's and Jigsaw. Sugar Express is offered as an annual subscription at $499 for up to five users or $799 for up to ten users per year
"For all of its promise, the cloud computing movement is in danger of becoming yet another mousetrap to lock-in customers to proprietary vendors," said John Roberts, CEO of SugarCRM. "Sugar Express and the Sugar Open Cloud marry the seamless maintenance and deployment of on-demand computing with the values of open source: openness, portability and flexibility."