Ifbyphone Virtual Call Center Released

Maureen Alley
by Maureen Alley 29 Jun, 2009
Ifbyphone Virtual Call Center Released

Ifbyphone introduces its virtual call center service that will appeal to those who travel, have various offices or want to appear every bit as professional as a large corporation. The call center allows users to route calls to any phone no matter the location. According to the press release, users won't have to sign up for long-term contacts and will only pay for minutes used. In addition, it includes a detailed dashboard so users know who called as well as other important call information.

The call center service works with Voice over Internet Protocol (VoIP) phones, landlines and smartphones. Because the product works with all phones, anyone can use it - thus, small businesses can appear as professional, organized and managed as large corporations.

"Whether they're considered big regional companies with multiple locations, or the popular sandwich shop around the corner at lunchtime, businesses of all sizes need high-power, low-cost, web-based and configurable tools for optimally managing their call volume," said Ifbyphone's CEO, Irv Shapiro in the release.

Maureen Alley
Maureen Alley
Maureen Alley, Communications Director for Wisconsin Youth Company, has 18 years of experience in content development ranging from trade magazine editor to public relations and content marketing. She has taught journalism and writing courses at Madison College and Marian University. Maureen holds a Master's of Science in Journalism from Roosevelt University in Chicago, and Bachelor of Arts in English and Writing from the University of Wisconsin - Stevens Point in Stevens Point, Wisconsin.