Ecommerce Solutions, Trends & News

 

Welcome to Website Magazine's Ecommerce Solutions, Trends & News section, where we provide you with the latest information and insights into the dynamic world of ecommerce. Our blog covers a broad range of topics related to ecommerce, from digital marketing and marketing strategies to the latest news, trends, and tips for both B2B and B2C ecommerce businesses.

 

Our team of experienced writers and industry experts regularly publish articles on topics such as ecommerce solutions, ecommerce news, ecommerce trends, and ecommerce marketing tips. Whether you're a DTC ecommerce business owner, a marketer, or a digital strategist, our blog has something for everyone.

 

We cover the latest trends and technologies that are shaping the ecommerce landscape, including omnichannel marketing, mobile commerce, social commerce, and more. Our blog also provides valuable insights into the latest ecommerce marketing strategies, including email marketing, content marketing, SEO, and paid advertising.

 

At Website Magazine's Ecommerce Solutions, Trends & News, we aim to provide our readers with the most up-to-date and insightful information to help them succeed in the fast-paced world of ecommerce. So, whether you're looking for ecommerce news articles, ecommerce marketing tips, B2B ecommerce solutions, or B2C ecommerce trends, we've got you covered. Stay tuned for our regular updates and expert insights!

Latest,  Trending,  Featured Ecommerce
WordPress vs. Shopify: Which One to....
by Preethy Ann Kochummen
To cancel your subscription, call (800) 699-8081 between the hours of 6am and 7pm PT, Monday-Friday (except holidays) or log in ...
WordPress vs. Shopify: Which One to Choose in 2023?
Just Practice: 4 Steps to Turn Visitors into Customers and Clicks into Cash
by John Siebert
Just Practice: 4 Steps to Turn Visitors into Customers and Clicks into Cash
When it comes to marketing and generating sales, getting visitors to your site is only half the battle. The ...
The Impact of Late and Inaccurate Deliveries on Customer Loyalty
by Doug Hughes
The Impact of Late and Inaccurate Deliveries on Customer Loyalty
Late and inaccurate retail deliveries have a significant impact on consumer loyalty according to a new study ...
2023 Master List of Ecommerce Solutions
by Peter Devereaux
2023 Master List of Ecommerce Solutions
Choosing an ecommerce solution can be a daunting task, regardless if you are a retailer who is just getting ...
Investing in the Online Fraud Fight
by Pete Prestipino
Investing in the Online Fraud Fight
With the surge in online fraud following the deployment of Europay, MasterCard and Visa (EMV) chip standards, ...
How to Be Successful on Amazon
by James Thomson
How to Be Successful on Amazon
Can brands today survive without selling strong on Amazon? In this week's Website Magazine Expert series, ...
Get in Front of Ecommerce Customers with Native Ads
by Nina Best
Get in Front of Ecommerce Customers with Native Ads
If your marketing solution doesn't integrate with the leading channels (and capitalize on the features of ...
Holiday Shopping Expectations
by Peter Devereaux
Holiday Shopping Expectations
Catalogs and top toy lists are making their way into U.S. homes, but what do the decision-makers in those ...
Welcome to the Jungle: Capturing a Buy Box in the Amazon
by Pete Prestipino
Welcome to the Jungle: Capturing a Buy Box in the Amazon
Amazon absolutely dominates today's ecommerce landscape. The online retailer captured 53 percent of online ...
Ecommerce Migration Made Easy
by Pete Prestipino
Ecommerce Migration Made Easy
Anyone that has ever tried to migrate to a new platform knows just how complicated the process can be. It's ...
The Age of Ecommerce Financing Has Arrived; PayPal Credit Comes to BigCommerce
by Pete Prestipino
The Age of Ecommerce Financing Has Arrived; PayPal Credit Comes to BigCommerce
Ecommerce platform BigCommerce recently announced an expanded relationship with PayPal that's going to please ...
Beating the 800-Pound Ecommerce Gorilla with Personalization Tech & Techniques
by Pete Prestipino
Beating the 800-Pound Ecommerce Gorilla with Personalization Tech & Techniques
Ecommerce businesses could add as much as six percent to their revenues by simply focusing on the most ...
Big Data & Analytics Shaping the Ecommerce Industry
by James Warner
Big Data & Analytics Shaping the Ecommerce Industry
All consumers' online and offline activities today are a source of data; and, more so on the Internet, with ...
How To Enhance Digital Customer Experiences in the Banking Industry
by Mark Bishof
How To Enhance Digital Customer Experiences in the Banking Industry
Customer experience is the most critical driver in enhancing loyalty within the banking industry. About a ...
Avoid the Common Customer Review Pitfalls and Convert Better
by Martin Greif
Avoid the Common Customer Review Pitfalls and Convert Better
Done well, reviews can help shoppers make a selection, encourage them to trust a retailer's site, and help ...
No Budget for Customer Experience? Join the Club
by Pete Prestipino
No Budget for Customer Experience? Join the Club
Digital enterprises might see the value in optimizing the "customer journey" but it appears they're not ...
Why Does UX Matter for Marketing?
by Kayla Matthews
Why Does UX Matter for Marketing?
As part of Website Magazine's Web Masters tech interview series, spotlighting product and service providers ...
Assess Conversion Readiness with a Quick Ecommerce Audit
by Pete Prestipino
Assess Conversion Readiness with a Quick Ecommerce Audit
Sometimes Internet retailers fall into the trap of believing that what is most important is crafting the ...
Interest Still Growing in Visa Checkout
by Pete Prestipino
Interest Still Growing in Visa Checkout
The online payment process is of paramount importance to today's Web retailers, and the savviest sellers are ...
5 Black Friday Secrets of Highly Successful Online Retailers
by Andrey Milyan
5 Black Friday Secrets of Highly Successful Online Retailers
Amazon might be the king of the hill for the moment, with 43 percent of all online retail sales in the U.S., ...
QUICK HIT: PayPal Comes to India
by Peter Devereaux
QUICK HIT: PayPal Comes to India
It's an important day in the global payments space as PayPal has announced the launch of domestic operations ...
Techniques To Make Customers Brand Loyal
by Jay Egger
Techniques To Make Customers Brand Loyal
It's a cutthroat world out there when it comes to brand loyalty. More and more, customers are flitting from ...
Consumer Financing is All the Rage
by Drew Simpson
Consumer Financing is All the Rage
Cloud-based financing technology solution Vyze announced that Adorama, a photography, video, audio, imaging ...
Customer Experience & The Last Digital Battlefield
by Pete Prestipino
Customer Experience & The Last Digital Battlefield
Customer experience has become the one of the last battlegrounds for merchants trying to differentiate their ...
IN FOCUS: Website Payment Acceptance
by Larry Alton
IN FOCUS: Website Payment Acceptance
What Types of Payments Should Your Website Accept? If you're selling things on a website, whether it's ...
How to Channel Marketplace Traffic To An Independent Web Store
by Phil Forbes
How to Channel Marketplace Traffic To An Independent Web Store
The 'web stores vs marketplaces' battle has been raging on almost as long as the internet has been around. ...
Alternative Payments for Oracle-NetSuite Merchants
by Pete Prestipino
Alternative Payments for Oracle-NetSuite Merchants
One of the best ways to increase conversion rate for high-priced items is to offer a variety of payment ...
Expanding into Cross-Border Sales with Pitney Bowes
by Pete Prestipino
Expanding into Cross-Border Sales with Pitney Bowes
Retailers in pursuit of greater profits are increasingly looking beyond their geographic borders. According ...
Use of AI in Retail Set to Explode 87 Percent
by Marjorie Bermudez
Use of AI in Retail Set to Explode 87 Percent
Retailers are increasingly turning to service and automation technologies that leverage AI in order to unlock ...
Ask Anything About: Amazon
by Amberly Dressler
Ask Anything About: Amazon
Chances are good that Amazon has impacted you in some way: you use Amazon Web Services, you are a Prime ...
Ecommerce Success Secrets for the Age of Amazon
by Rishabh Chokhani
Ecommerce Success Secrets for the Age of Amazon
Online shopping is now a natural and integral part of our daily lives, with 79% of Americans who make ...
Creating New Customer Shopping Experiences at Scale
by Rick Shannon
Creating New Customer Shopping Experiences at Scale
There are plenty of software platform options for Internet retailers to consider to power their digital ...
A Mobile Commerce Infrastructure for System Integrators
by Pete Prestipino
A Mobile Commerce Infrastructure for System Integrators
Perhaps the best way to grow a business is to enable and empower others to do it for you. Mobile app platform ...
Why It Takes the Whole Payment Ecosystem to Fight Fraud
by Rafael Lourenco
Why It Takes the Whole Payment Ecosystem to Fight Fraud
Many consumers and small business owners see fraud as an isolated or random problem, but the fact is that ...
Was Your Ecommerce Payments Platform Naughty or Nice in 2017?
by Jared Ronski
Was Your Ecommerce Payments Platform Naughty or Nice in 2017?
By Jared Ronski, Co-founder of MerchACT It's that time again when ecommerce merchants and small business ...
Deliver a Deeper Understanding of the Consumer
by Pete Prestipino
Deliver a Deeper Understanding of the Consumer
Mobile commerce transactions are expected to grow by 31 percent in 2017. Are you prepared? How are Internet ...
Happy Holidays! Being Inclusive in Year-End Marketing Efforts
by Amberly Dressler
Happy Holidays! Being Inclusive in Year-End Marketing Efforts
It is that time of the year again when holiday decorations and deals flood our screens and stores, and "Merry ...
Effective Change Management Tips when Transitioning to a Quote-to-Cash Platform
by Michelle Asselin
Effective Change Management Tips when Transitioning to a Quote-to-Cash Platform
Today, few organizations have the capacity, maturity, and forethought to build a scalable quote-to-cash (QTC) ...
The Future of B2B Card Payments: Virtual, Enabled, Automated
by Daniel Greco
The Future of B2B Card Payments: Virtual, Enabled, Automated
In the consumer world, the use of paper checks has been steadily declining, from 46 percent of payments in ...
3 Steps to Improve the Ecommerce Experience
by Jared Ronski
3 Steps to Improve the Ecommerce Experience
Ecommerce has leveled the playing field in a lot of ways. Smaller online businesses now have access to the ...
#1 on a Retailer's Wishlist: Selling without Sales This Holiday Season
by EJ McGowan
#1 on a Retailer's Wishlist: Selling without Sales This Holiday Season
As we welcome the month of November, retailers across the country have already started gearing up for the ...
Is Your Website Putting Customers at Risk for Identity Theft?
by Larry Alton
Is Your Website Putting Customers at Risk for Identity Theft?
In a perfect world, every website would be SSL encrypted; there would be no concerns about submitting credit ...
Key GDPR Terms U.S. Companies Need to Know
by Sean Lockwood
Key GDPR Terms U.S. Companies Need to Know
Nowadays, it is very hard to miss big titles in the media about the new myth called GDPR. The aim of the GDPR ...
What's Really Behind Walmart's Ecommerce Growth
by Pete Prestipino
What's Really Behind Walmart's Ecommerce Growth
Amazon remains the most dominant force in ecommerce today, but Walmart is not going to just sit on the ...
Set the Foundation for Pervasive Unified Commerce by 2020
by Abnesh Raina
Set the Foundation for Pervasive Unified Commerce by 2020
A recent study by Boston Retail Partners found that unified commerce is one of the fastest growing priorities ...
Ecommerce Quickly Disrupting Advertising, Not Just Retail
by Chris Peterson
Ecommerce Quickly Disrupting Advertising, Not Just Retail
According to the U.S. Commerce Department, ecommerce continues on a tear, growing at a blistering pace of ...
Assessing the Digital Locker Space: The Steps to Selecting the Right System
by Georgianna Oliver
Assessing the Digital Locker Space: The Steps to Selecting the Right System
Amazon recently announced a deal with Greystar and AvalonBay that will put its Hub By Amazon lockers in ...
The Benefits of Leveraging a Modern Payment Processor
by Cheryl Estes
The Benefits of Leveraging a Modern Payment Processor
Merchants operating on the 3dcart ecommerce solution will now be able to use Square's payment processing ...
Can You Hear Me Now? Probably Not.
by Peter Devereaux
Can You Hear Me Now? Probably Not.
Cyber Monday is fast approaching and savvy online sellers are prepared; or are they? Call analytics solution ...
Elbowing into a World Dominated by Amazon > Five Traits of Iconic Marketers
by Sameer Patel
Elbowing into a World Dominated by Amazon > Five Traits of Iconic Marketers
I took over as CEO at Kahuna, a consumer marketing technology provider, a little over a year ago. And as I ...
Price-Matching & Speedy Delivery Won't Save eBay From Further Decline
by Rod McGee
Price-Matching & Speedy Delivery Won't Save eBay From Further Decline
eBay will now be offering a price-match guarantee. The move toward offering a price match puts the ...
The Amazon B2B Ecommerce Opportunity in Focus
by Brian Beck
The Amazon B2B Ecommerce Opportunity in Focus
Amazon's large investment in B2B Ecommerce is a loud call to manufacturers & brands to take advantage of ...
Product Price & Availability in Google Shopping Ads
by Peter Devereaux
Product Price & Availability in Google Shopping Ads
Google is set to make a change that could make it more competitive with Amazon and other ecommerce ...
Humanizing the Sales Process
by Sam Campbell
Humanizing the Sales Process
The role of "sales" has undoubtedly changed in the age of self-service and automation, but a good sales ...
From Omnichannel to Omnipresent: The New Customer Experience
by Tom Goodmanson
From Omnichannel to Omnipresent: The New Customer Experience
Keeping up with customers isn't easy, especially when the way they prefer to communicate with brands is ...
To Control their Destiny, Retail Brands Must Control their Data
by Bob Gaito
To Control their Destiny, Retail Brands Must Control their Data
If the future is selling direct, brands should think carefully about whether or not they will own the ...
7 Steps to Black Friday & Cyber Monday Technical Readiness
by David Andrews
7 Steps to Black Friday & Cyber Monday Technical Readiness
They say if you think obscurity is hard, then try success. An ecommerce website might execute the perfect ...
AMP for Ecommerce with BigCommerce
by Pete Prestipino
AMP for Ecommerce with BigCommerce
Google's AMP (Accelerated Mobile Pages) project is not just for information publishers - those in ecommerce ...
Selling On WordPress Is Now Easier Than Ever
by Jason Cross
Selling On WordPress Is Now Easier Than Ever
To call WordPress popular would be an understatement. It powers over 43% of websites and is used by over 60% ...
Connecting With Consumers Outside the Purchase Experience
by Steven Edge
Connecting With Consumers Outside the Purchase Experience
It's not been easy for offline brands to take advantage of the power of the digital experience but that's ...
Delivering a Cohesive B2B & B2C Shopping Experience
by Pete Prestipino
Delivering a Cohesive B2B & B2C Shopping Experience
There's a big difference between selling to consumers and selling to businesses. The question is are you ...
Sofa Sunday? Inside the Mind of an Ecommerce Deal Hunter
by Pete Prestipino
Sofa Sunday? Inside the Mind of an Ecommerce Deal Hunter
There's an interesting new research study available that shows how consumers deal hunt, prepare and plan on ...
No Post-Purchase Engagement Plan? Join the Club.
by Pete Prestipino
No Post-Purchase Engagement Plan? Join the Club.
Companies maybe spending a lot of time (and money) engaging customers during the early stages of the buyer ...
Holiday Season Readiness Roundup
by Amberly Dressler
Holiday Season Readiness Roundup
What steps do retailers need to take now to ensure a successful holiday sales season? Website Magazine asked ...
QUICK HIT: Amazon Slashing 3rd-Party Seller Prices
by Peter Devereaux
QUICK HIT: Amazon Slashing 3rd-Party Seller Prices
Amazon.com will reportedly reduce/discount the prices of products from third-party sellers on its website, ...
GDPR: The Pandora's Box is Open for Enterprise Websites
by Chris Olson
GDPR: The Pandora's Box is Open for Enterprise Websites
Compliance officers need to rein in the regulatory risks associated with their digital properties. The ...
Growing Pains or Future Gains in Ecommerce
by Pete Prestipino
Growing Pains or Future Gains in Ecommerce
It's not going to be an easy road for SMB ecommerce merchants in 2018 if their aim is to increase sales and ...
30 Ways to Get Your First Sale
by Richard Stevenson
30 Ways to Get Your First Sale
You have set up your online store, uploaded products and written product descriptions? Congratulations, your ...
How Online Retailers Can Get More Reviews on Amazon
by Albert Ong
How Online Retailers Can Get More Reviews on Amazon
The days of advertising free products in exchange for five stars are over. With the world's largest online ...
Mobile Maturity Marries Brick-and-Mortar Experience With Ecommerce Ease
by Jeremy Gilman
Mobile Maturity Marries Brick-and-Mortar Experience With Ecommerce Ease
It's no secret that online sales have been chipping away at in-store purchases for the past few years, with ...
3 Holiday Email Marketing Predictions
by Colby Cavanaugh
3 Holiday Email Marketing Predictions
For those who work in marketing-especially in the retail world-it's common knowledge that the holidays can ...
Payment Flexibility with Miva, Square
by Pete Prestipino
Payment Flexibility with Miva, Square
The choices that retailers make in relation to payments can make or break their digital enterprise, which is ...
4 Solutions to Flag Suspicious Ecommerce Orders in Real-Time
by Pete Prestipino
4 Solutions to Flag Suspicious Ecommerce Orders in Real-Time
Online retailers are likely seeing an increase in overall transactions ahead of the holidays, but they need ...
How to Encourage Order Completion
by Pete Prestipino
How to Encourage Order Completion
What impact would increasing the number of orders by 10 or 20 percent have on the revenue of your enterprise? ...
Total Ecommerce Fraud Increases, Billions Lost in 2017
by Doug Hollister
Total Ecommerce Fraud Increases, Billions Lost in 2017
Total fraud has increased by 5.5 percent from Q2 2016 to Q2 2017 according to the October 2017 Global Fraud ...
Stay Fast to Keep Ecommerce Shoppers From Pre-Bouncing
by Pete Prestipino
Stay Fast to Keep Ecommerce Shoppers From Pre-Bouncing
Mobify's 2017 Q2 Mobile Commerce Insights report confirms what most Web professionals should already know but ...
Snap & Tap: Can Computer Vision, Machine Learning & AI Save eBay?
by Pete Prestipino
Snap & Tap: Can Computer Vision, Machine Learning & AI Save eBay?
Machine learning and artificial intelligence are reshaping the ecommerce landscape in every discernible way. ...
QUIZ TIME: Can You Predict the Future of Retail?
by Peter Devereaux
QUIZ TIME: Can You Predict the Future of Retail?
The holiday season has come and gone and while some retailers saw the fruits of their digital labor pay off ...
The Intelligent Transformation of Yext
by Pete Prestipino
The Intelligent Transformation of Yext
Yext, a technology company that coordinates business listing information across different Internet databases ...
Blockchain and the Rise of Borderless Currency with Rakuten
by Pete Prestipino
Blockchain and the Rise of Borderless Currency with Rakuten
There's more to the blockchain than cryptocurrency. Rakuten has announced its plans to introduce a ...
5 Ecommerce Trends to Know in 2018
by Larry Alton
5 Ecommerce Trends to Know in 2018
The world of ecommerce has come a long way since its roots in the earliest stages of the internet-and it's ...
Pinterest Looks to Big Data to Help Advertisers Maximize Sales Lift
by David Pepper
Pinterest Looks to Big Data to Help Advertisers Maximize Sales Lift
Big data and predictive analytics solution IRI is cozying up to one of the Web's social media elite in ...
How to Generate Revenue from Abandoned Carts
by Karl Kangur
How to Generate Revenue from Abandoned Carts
With 60-70 percent of ecommerce customers abandoning their carts at the last stage, there is clearly a big ...
Amazon's Brand Registry Cracking Down on Counterfeits
by Rachel Webb
Amazon's Brand Registry Cracking Down on Counterfeits
Amazon recently launched a newly updated Amazon Brand Registry Program aimed at helping protect the brands of ...
Deliver Enhanced Customer Retention Quickly with Loyalty & Rewards Programs
by Marcus Weber
Deliver Enhanced Customer Retention Quickly with Loyalty & Rewards Programs
The impact of a loyalty rewards program can be immense, even for those companies where it may not immediately ...
GDPR Countdown; Are You Ready?
by Pete Prestipino
GDPR Countdown; Are You Ready?
Hardly a day goes by without news of some consumer privacy breach in either the physical or digital realm. ...
Do You Really Need PayPal's New Shopping Insights?
by Pete Prestipino
Do You Really Need PayPal's New Shopping Insights?
PayPal is introducing a collection of new (and free) marketing solutions for Internet retailers that will ...
5 Ways to Optimize Websites for People
by Martin Greif
5 Ways to Optimize Websites for People
There are a lot of things you need to do to make sure your website can be read by machines. For Google, Bing, ...
Facilitate Smoother Ecommerce Ops with Acumatica & ShipStation
by Tina House
Facilitate Smoother Ecommerce Ops with Acumatica & ShipStation
Web-based ecommerce shipping solution ShipStation recently announced an integration with Acumatica Cloud ERP, ...
Weebly Accelerates the Checkout Experience to Reduce Abandonment
by Pete Prestipino
Weebly Accelerates the Checkout Experience to Reduce Abandonment
Online consumers are still abandoning their shopping carts at rather disturbing rates and long and ...
Implications of the Recent Google Ad Outage
by Bob Buffone
Implications of the Recent Google Ad Outage
Online Shoppers Waited Upwards of 30 Seconds for Pages to Load An outage at Google's DoubleClick division had ...
5-Step Process for Selecting the Right" Merchant Account Provider"
by Jared Ronski
5-Step Process for Selecting the Right
One of the more momentous milestones in the launch or expansion of an online enterprise is determining how ...
The Race to a Speedier Checkout with Visa
by Pete Prestipino
The Race to a Speedier Checkout with Visa
Sixty-eight percent of shoppers abandon ecommerce checkout pages before purchase according to a report from ...
Creating Positive Brand Experiences in Every Channel to Improve Sales, Trust & Retention
by Maria Haggerty
Creating Positive Brand Experiences in Every Channel to Improve Sales, Trust & Retention
Creating an experience that rivals in-store is one of the ongoing challenges for ecommerce brands. Customers ...
Reducing the Friction of Ecommerce Returns
by Arthur Frank
Reducing the Friction of Ecommerce Returns
If there's one area where ecommerce could improve, it is in the realm of returns. It's not only a hassle for ...
How to Avoid Disruptions to Your Payment-Processing Account
by Jared Ronski
How to Avoid Disruptions to Your Payment-Processing Account
As frustrating and disruptive as they can be, payment processing-account freezes, suspensions and, yes, even ...
Is BOPIS a Cure for Retailers' Woes?
by Pete Prestipino
Is BOPIS a Cure for Retailers' Woes?
The Web continues to draw users away from the brick-and-mortar stores, but offline retailers aren't giving up ...
Customer Relationships & Unique Experiences Matter
by Pete Prestipino
Customer Relationships & Unique Experiences Matter
If there is one term in the realm of digital business that always seems to spark discussion (and often heated ...
6 Ecommerce Strategies to Boost AOV
by Andrey Milyan
6 Ecommerce Strategies to Boost AOV
For most B2C ecommerce websites, the repurchase rate is low and repeat business remains elusive. According to ...
Tips to Boost Black Friday Sales
by Anil Kaul
Tips to Boost Black Friday Sales
Black Friday weekend is one of the biggest opportunities for ecommerce companies across the globe. This ...
Amazon Pay Comes to BigCommerce
by Pete Prestipino
Amazon Pay Comes to BigCommerce
The secret to reducing checkout abandonment (and increasing sales in the process) may just be to offer some ...
Online Reputation Management: Past, Present and Predictions
by Amberly Dressler
Online Reputation Management: Past, Present and Predictions
It can be difficult for the average Web professional to monitor every trend and keep up with every piece of ...
Influencing Ecommerce in the Realm of Mobile [STAT WATCH]
by Peter Devereaux
Influencing Ecommerce in the Realm of Mobile [STAT WATCH]
Mobile devices have most certainly changed the behavior of shoppers but has that shift been good for online ...
Stop Trying to Beat Amazon at Ecommerce
by Eric Keating
Stop Trying to Beat Amazon at Ecommerce
It's just not worth it to try to beat Amazon in the world of ecommerce. Amazon has all the money -- the ...
Extending the Reach of Ecommerce Websites
by Pete Prestipino
Extending the Reach of Ecommerce Websites
Perhaps the greatest threat to the success of ecommerce merchants today is not extending their reach onto ...
Ecommerce Buyer's Guide: 2018 Edition
by Pete Prestipino
Ecommerce Buyer's Guide: 2018 Edition
Now that the 2017 ecommerce holiday shopping season is complete, and retailers are in the midst of managing ...
2018 Ecommerce Strategy: 64% of Consumers Expect an Omnichannel Experience. How Will You Deliver?
by Maria Haggerty
2018 Ecommerce Strategy: 64% of Consumers Expect an Omnichannel Experience. How Will You Deliver?
In today's rapidly evolving ecommerce and retail landscape, one thing has become very clear-omnichannel is ...
Stat Watch: Consumers & Conversions are Hooked on a Feeling
by Peter Devereaux
Stat Watch: Consumers & Conversions are Hooked on a Feeling
Ecommerce will be a $4.479 trillion market by 2020 according to eMarketer - or enough dollar bills to stretch ...
Focus on the Customer & Employee Experience to Transform Your Business
by Jason S Bradshaw
Focus on the Customer & Employee Experience to Transform Your Business
As busy leaders and business owners, you are faced with a seemingly endless list of things to do to keep your ...
What the D2C Boom Can Teach Retailers About Convenience
by Bryan Finke
What the D2C Boom Can Teach Retailers About Convenience
By Bryan Finke, Vice President, Communications & Customer Experience Strategies, Yes Marketing Where, how ...
What's Happening at IRCE This Year?
by Peter Devereaux
What's Happening at IRCE This Year?
From June 25th through 28th, all roads lead to Chicago's McCormick Place South for the 14th Internet Retailer ...
GDPR and the U.S. Retail Industry: How Businesses Can Minimize Risk
by Greg Sparrow
GDPR and the U.S. Retail Industry: How Businesses Can Minimize Risk
The General Data Protection Regulation ("GDPR") was first introduced on April 27th, 2016. The regulations ...
5 Simple Steps to Secure More Website Conversions
by Udit Verma
5 Simple Steps to Secure More Website Conversions
Conversion rates refer to the percentage of customers who responded to the action you wanted them to take. ...
2018: The Year of the Retail Renaissance
by Lori Mitchell-Keller
2018: The Year of the Retail Renaissance
With 2018 in full swing, we face an unusual time in retail. Retail institutions are struggling, while ...
CONTENT MARKETING: 2018 Trends for Online Retail
by Natalie Henley
CONTENT MARKETING: 2018 Trends for Online Retail
Even as marketers receive approval to proceed with a content strategy and businesses hire dedicated content ...
Net Briefs: AMP, Bots & Consumer Financing
by Peter Devereaux
Net Briefs: AMP, Bots & Consumer Financing
Black Hat AMP Tactics Some search engine optimization professionals are taking advantage of Google's ...
Identity Verification in 2018: Predictions for Ecommerce
by Tom Donlea
Identity Verification in 2018: Predictions for Ecommerce
2017 was a year of major data breaches that exposed the sensitive personal information of hundreds of ...
The Why & How Behind Cause Marketing
by Amberly Dressler
The Why & How Behind Cause Marketing
Done well, cause-related marketing does not need to leave Web professionals with the unsettling feeling of ...
Lovable Marketing Lessons from eHarmony's First-Year CEO
by Amberly Dressler
Lovable Marketing Lessons from eHarmony's First-Year CEO
Chances are you've heard of eHarmony - maybe even tried it - but comparisons between its business initiatives ...
6 Holiday Marketing Tips and Ideas for Small Businesses
by Amanda Bowman
6 Holiday Marketing Tips and Ideas for Small Businesses
This time of year, there are holiday marketing campaigns everywhere. Whether the campaigns are small and ...
Earn a Spot on Santa's Nice List: Tips for Solving Common Holiday Marketing Woes
by EJ McGowan
Earn a Spot on Santa's Nice List: Tips for Solving Common Holiday Marketing Woes
There are few timeframes as critical as the climactic fourth quarter for retailers. From Black Friday to ...
Ring in the Holidays Right: Boost Consumer Trust
by Seth Worby
Ring in the Holidays Right: Boost Consumer Trust
Every time a global business reports a security breach, we're reminded of how easy it is to lose trust in an ...
5 Data Differences Between Black Friday & Cyber Monday
by Amberly Dressler
5 Data Differences Between Black Friday & Cyber Monday
Changes to Thanksgiving weekend retail sales are imminent. On one hand, consumers are savvy to start looking ...
Why Every Industry Can Use Free Samples as a Marketing Tool
by Larry Alton
Why Every Industry Can Use Free Samples as a Marketing Tool
Consumers love free samples, period. Some people never buy the full-size product, but many do. Others buy the ...
The End of Geoblocking
by Pete Prestipino
The End of Geoblocking
The European Union will reportedly end its country-specific limits or "geoblocking," whereby consumers in one ...
How to Combat an Unsuccessful Black Friday
by Brett Bair
How to Combat an Unsuccessful Black Friday
According to the NRF, 69 percent of Americans - or roughly 164 million people - planned to shop this past ...
What Marketers Can Learn from the "Four Gift" Rule for the Holidays
by Jeremy Hogan
What Marketers Can Learn from the
With the holidays now in full swing, a popular rule for gift giving shared on social media might just offer ...
Gear Up for an Optimized Drop Shipping Experience
by Pete Prestipino
Gear Up for an Optimized Drop Shipping Experience
Drop shipping has long been appealing to those who want to operate an ecommerce presence without all the ...
Workplace Gratitude: 5 Tips to Give Thanks with Feedback this Holiday Season
by Shelley Osborne
Workplace Gratitude: 5 Tips to Give Thanks with Feedback this Holiday Season
The holidays are a busy time in most people's personal lives, but it's also a good period to reflect on the ...
5 Steps to Black Friday & Cyber Monday Marketing Readiness
by David Andrews
5 Steps to Black Friday & Cyber Monday Marketing Readiness
It's becoming a tradition to declare that the holidays "come earlier every year." How else are we supposed to ...
Holiday Ecommerce Predictions: A Q&A with Salesforce
by Amberly Dressler
Holiday Ecommerce Predictions: A Q&A with Salesforce
Holiday predictions are a dime a dozen this time of year, but where those predictions come from matter, ...
Another Look at Lightbox Displays
by Amberly Dressler
Another Look at Lightbox Displays
The global cart abandonment rate for Q1 2017 is 75.6 percent, and unless retargeting is enabled for future ...
How to Really Know Your Customers
by Peter Devereaux
How to Really Know Your Customers
When brands master the fundamentals of data management, they are better at building meaningful relationships ...
Google Still #1 for Product Discovery
by Amberly Dressler
Google Still #1 for Product Discovery
Amazon is certainly gaining ground, but survey results from Kenshoo of more than 3,000 consumers in the U.S., ...
Push Notifications Based on Customer Behavior
by Pete Prestipino
Push Notifications Based on Customer Behavior
Internet retailers will need to get in front of their shoppers at key moments in the buying journey if they ...
The Key Shifts in Shopper Behavior
by Pete Prestipino
The Key Shifts in Shopper Behavior
As if the flow of new technologies were not enough to stymie online retailers and Web professionals of all ...
Does Everyone Shop Online, Really?
by Amberly Dressler
Does Everyone Shop Online, Really?
Similar to how social media can become a narrow tunnel showcasing only content users most likely want to see, ...
Go-To Strategies for Managing Customer Reviews on Amazon
by Pete Prestipino
Go-To Strategies for Managing Customer Reviews on Amazon
Product and service reviews play a really important role in the success of an ecommerce retailer, ...
Prime Day's SoLoMo Takeaways
by Amberly Dressler
Prime Day's SoLoMo Takeaways
Just a month ago, it seemed Web users couldn't turn to any channel where Amazon's Prime Day wasn't being ...
Ecommerce Subscription Billing with Shopgate & Recharge
by Pete Prestipino
Ecommerce Subscription Billing with Shopgate & Recharge
SaaS shopping platform Shopgate, which enables online retailers using various ecommerce platforms including ...
Small Retailers Score in Online Marketplaces
by Pete Prestipino
Small Retailers Score in Online Marketplaces
You might think that only the largest and most sophisticated sellers can succeed on online marketplaces, but ...
What Are You Waiting For? Personalization and the Omnichannel Shopping Experience
by Rob Walsh
What Are You Waiting For? Personalization and the Omnichannel Shopping Experience
Despite loads of evidence that digital experiences that are personalized outperform those that are not, ...
6 Practical Tips to Boost Ecommerce Conversions
by Martin Greif
6 Practical Tips to Boost Ecommerce Conversions
When marketers are working on an ecommerce site, it is easy to lose themselves in the day-to-day aspects of ...
There's One Big Reason that Banks Still Need Branches
by Amberly Dressler
There's One Big Reason that Banks Still Need Branches
When was the last time you walked in the bank? Or, when was the last time you even used an ATM? It would seem ...
When Will Retail Deals Wake Up from their 2016 Coma?
by Amberly Dressler
When Will Retail Deals Wake Up from their 2016 Coma?
If today's retail environment requires one thing to compete, it's agility. The ability to move easily and ...
Overlooked Risks on Etsy
by Amberly Dressler
Overlooked Risks on Etsy
A creative commerce platform, Etsy can be a gem for both shoppers and sellers alike. Just take a look at some ...
Convert Views into Sales: Conversion Optimization For Your Ecommerce Site
by Seth Worby
Convert Views into Sales: Conversion Optimization For Your Ecommerce Site
When seeking to transform visitors into customers, most Internet entrepreneurs understand that conversion ...
Holiday Season Readiness Guide for Online Retailers
by Amberly Dressler
Holiday Season Readiness Guide for Online Retailers
Black Friday is four months (and some change) away and retailers who have not yet turned their attention to ...
Ahead of #PrimeDay, Holiday Prep Advice for Retailers
by Amberly Dressler
Ahead of #PrimeDay, Holiday Prep Advice for Retailers
As if there wasn't enough to stress about, retailers are anxiously awaiting the results of Amazon Prime Day: ...
Can Retailers Survive Amazon's Entrance Into Subscription Fashion?
by Amberly Dressler
Can Retailers Survive Amazon's Entrance Into Subscription Fashion?
Like so many of Amazon's offerings before it, Prime Wardrobe has the potential to significantly change ...
Choice & Context in Digital Customer Service
by Amberly Dressler
Choice & Context in Digital Customer Service
Think about the last time you, personally, had a problem with a company - a late delivery, an order issue, an ...
Ticketing & Texts: Customer Service Tech for Today
by Amberly Dressler
Ticketing & Texts: Customer Service Tech for Today
How do you get in touch with a company if you have an issue only they can resolve? Likewise, how do you get ...
Retail IT: The Projected Impact of Amazon's Whole Foods Acquisition
by Amberly Dressler
Retail IT: The Projected Impact of Amazon's Whole Foods Acquisition
When it was announced that Amazon purchased Whole Foods for roughly $13.7 billion, our collective minds ...
Consumers: Facial Recognition is Still Creepy, Personalized CX Not So Much
by Amberly Dressler
Consumers: Facial Recognition is Still Creepy, Personalized CX Not So Much
As far back as 2015, more than half of consumers said it was important that retailers recognize them as the ...
The Basics of Responding to Reviews
by Collin Holmes
The Basics of Responding to Reviews
Fifty-two percent of customers who have left a bad review expect to receive a response from the business ...
Five Critical Site Elements to Impact a Customer's Journey
by Deniz Ibrahim
Five Critical Site Elements to Impact a Customer's Journey
In a world where consumers are inundated with branded content, it's becoming increasingly difficult to keep ...
Top Takeaways from Apple's New Business Chat
by Amberly Dressler
Top Takeaways from Apple's New Business Chat
Despite the many available channels for customers to reach out to a business on, the fundamentals of great ...
POS Technology: 5 Ways Retailers Can Utilize Tech to Reach Their Target Consumer
by Marci Hansen
POS Technology: 5 Ways Retailers Can Utilize Tech to Reach Their Target Consumer
As more technologies are being developed to supplement and enhance existing point-of-sale (POS) systems, ...
Twin Peaks Premiere Punctuates Subscription Economy Boom
by John Kinmonth
Twin Peaks Premiere Punctuates Subscription Economy Boom
:: Three imperatives for Showtime to prevent record churn numbers :: When David Lynch's original cult ...
Don't Neglect These 10 Ecommerce Design Decisions
by Maria Sparagis
Don't Neglect These 10 Ecommerce Design Decisions
Many online businesses neglect to test and make mindful design decisions regarding their checkout page. ...
Starting a Business Blog: Everything You Need to Know
by Derek Miller
Starting a Business Blog: Everything You Need to Know
For a business to thrive in today's economy, a digital presence is a necessity. From developing a ...
Speeding Up the Website Change Process
by Amberly Dressler
Speeding Up the Website Change Process
For all the talk of analyzing a website for key performance indicators and making changes based on the ...
Is Your Business Fully Prepared to Handle Online Sales Growth?
by Rafael Lourenco
Is Your Business Fully Prepared to Handle Online Sales Growth?
Everyone who starts an online retail business hopes for growth and strong sales, and most new business owners ...
Vendor Selection for Digital-First & Start Small, Grow Fast Approach
by Amberly Dressler
Vendor Selection for Digital-First & Start Small, Grow Fast Approach
New companies can be the envy of every industry, as they can create a business model that meets the ...
The Importance of Website Accessibility for Ecommerce
by Lindsay Moore
The Importance of Website Accessibility for Ecommerce
Website accessibility and the formulation of regulation under the Americans with Disabilities Act (ADA) as it ...
Chipotle Skips the Chips, Hit by Nationwide Cyberattack
by Amberly Dressler
Chipotle Skips the Chips, Hit by Nationwide Cyberattack
From consumers fumbling to understand which way to swipe or insert their new chip-based credit cards to the ...
Omnichannel is Out: A Better Approach for Customer Engagement is In
by Laura Heritage
Omnichannel is Out: A Better Approach for Customer Engagement is In
The basic premise of omnichannel is to make the right data available at the right time, to the right person, ...
Amazon Sellers: Predict How Your Products Will Sell
by Amberly Dressler
Amazon Sellers: Predict How Your Products Will Sell
More than half (55 percent) of shoppers turn to Amazon first when searching for products online. Like Google, ...
Trust: The Crux of Branded Online Success
by Larry Light
Trust: The Crux of Branded Online Success
We live in an uncertain world, and we suffer from a trust deficit. Trust in institutions, government, ...
Get Ready for Google Style Ideas
by Amberly Dressler
Get Ready for Google Style Ideas
When it comes to digital channels that influence purchasing decisions, Pinterest is atop the list. In fact, ...
Online Fraudsters Test Small, Purchase Big
by Amberly Dressler
Online Fraudsters Test Small, Purchase Big
Businesses accepting online payments walk a fine line between protecting themselves and their customers ...
What Smaller Retailers Can Learn From Sears' Mistakes [A Q&A with Manta]
by Amberly Dressler
What Smaller Retailers Can Learn From Sears' Mistakes [A Q&A with Manta]
Sears owes $4.2 billion, and the debt could be its downfall with The Motley Fool reporting Sears is one of ...
Ditch Your Static Pages for Interactive Content that Boosts Conversion
by Larry Alton
Ditch Your Static Pages for Interactive Content that Boosts Conversion
One of the most prolific content marketing trends of the last couple years has been interactive content. ...
B2B Sales: Follow the Digital Trail
by Amberly Dressler
B2B Sales: Follow the Digital Trail
It must be nice to know everything. Along with teenagers and toddlers, today's business buyers are falling ...
How to Reach 80 Million Customers
by Amberly Dressler
How to Reach 80 Million Customers
When discussing marketplaces where merchants can sell their goods online, Walmart.com isn't the first one ...
Internet Retailers Looking Beyond Amazon
by Pete Prestipino
Internet Retailers Looking Beyond Amazon
Amazon commands much of the discussion about marketplaces among Internet retailers, but are these ecommerce ...
Should You Sell on Instagram?
by Amberly Dressler
Should You Sell on Instagram?
Eighty-three percent of millennials consult at least one social platform before purchasing a fashion item. ...
Is Amazon Cash the Catalyst Mobile Payments Needed?
by Amberly Dressler
Is Amazon Cash the Catalyst Mobile Payments Needed?
Amazon isn't the first to try it, of course, but some experts are saying the marketplace's release of Amazon ...
The State of Store Credit at POS
by Amberly Dressler
The State of Store Credit at POS
Would you like to save 10 percent by applying for a store credit card? If you're like many Americans, your ...
Online Shoppers' Average Search Length on Retail Websites
by Amberly Dressler
Online Shoppers' Average Search Length on Retail Websites
For all the talk of online shoppers' lofty expectations, perhaps a recent finding paints the bigger picture: ...
Sales Pages: 3 Things You Don't Know You're Doing Wrong
by Larry Alton
Sales Pages: 3 Things You Don't Know You're Doing Wrong
The standard Internet sales page has evolved over the years from long blocks of text broken up by images and ...
Stopping Online Brand Deterioration
by Bruce Anderson
Stopping Online Brand Deterioration
Imagine building a nationally recognized brand. You've created a product, marketed it flawlessly and it's ...
Fixing Your Performance Marketing Leaks
by Amberly Dressler
Fixing Your Performance Marketing Leaks
There's a misconception about performance marketing in that it's like turning on a faucet - a quick, and easy ...
Stat Watch: Key Differentiators in the Retail Experience
by Amberly Dressler
Stat Watch: Key Differentiators in the Retail Experience
Consumers' affinity toward certain brands goes beyond price and products. In reality, it won't be the product ...
Retailers: Returns Matter (A Lot)
by Amberly Dressler
Retailers: Returns Matter (A Lot)
How infuriating would it be to return an incorrect order, only to receive the incorrect item again, for a ...
Measure Product Content Effectiveness
by Pete Prestipino
Measure Product Content Effectiveness
Ecommerce merchants are quickly learning that they just can't beat Amazon - so they must join them! With such ...
Mobilizing the Ecommerce Environment with a Branded App
by Erika Dalager
Mobilizing the Ecommerce Environment with a Branded App
Remember Rolando - one of the original, premier iPhone games existing in the App Store when it officially ...
Photos, Voice & Content Quickly Changing On-Site Search Requirements
by Amberly Dressler
Photos, Voice & Content Quickly Changing On-Site Search Requirements
Customers don't expect much from on-site search but that is quickly changing. Website Magazine caught up with ...
Power of the Aftermarket; Zuora Adds 30 Apps to Sub Commerce Marketplace Solution
by Adrian Key
Power of the Aftermarket; Zuora Adds 30 Apps to Sub Commerce Marketplace Solution
Subscription commerce provider Zuora has released an updated developer center and added some 30 applications ...
Are Shipping Options Killing Your Ecommerce Business Today? Reduce That Risk Quickly with These 5 Timely Changes
by Sponsor
Are Shipping Options Killing Your Ecommerce Business Today? Reduce That Risk Quickly with These 5 Timely Changes
You've just found the greatest thing to make your day, you see the price, add it to your cart, and then find ...
Turn Pricing Strategies into a Strategic Advantage
by Pete Prestipino
Turn Pricing Strategies into a Strategic Advantage
Retailers must find new methods to drive profitable growth through better merchandising strategies and ...
The Hidden Value of Product Reviews
by Rob Gonzalez
The Hidden Value of Product Reviews
Reviews hold more value than meets the eye: they are a vehicle for significant (and free!) market research. ...
The State of Third-Party Apps on Ecommerce Sites
by Amberly Dressler
The State of Third-Party Apps on Ecommerce Sites
From personalizing the Web experience to offering live chat for customers looking for instant answers, online ...
Influencer Marketing for Everyday Ecommerce Brands
by Amberly Dressler
Influencer Marketing for Everyday Ecommerce Brands
Do any of these names ring a bell? Jojo Fletcher, Robby Hayes, Carly Waddell...? Web professionals don't need ...
Changing Your Domain Name On Three Major Ecommerce Platforms
by Christina Coons
Changing Your Domain Name On Three Major Ecommerce Platforms
Choosing the right domain name for your store is essential - but what if you want to change yours? That's ...
TOP 50: CEM Solutions Measuring, Monitoring & Optimizing the Customer Experience
by Pete Prestipino
TOP 50: CEM Solutions Measuring, Monitoring & Optimizing the Customer Experience
Customer and user experience management is not easily defined (or understood for that matter). The reason? ...
Here's Why These 7 Retailers are Winning at CX
by Amberly Dressler
Here's Why These 7 Retailers are Winning at CX
Weeks, months or years later, it won't be the product that most people remember from a shopping transaction ...
COOL: Easier Reordering for Customers at 3dCart
by Pete Prestipino
COOL: Easier Reordering for Customers at 3dCart
Ecommerce solution 3dCart has released a new app that will allow its merchants to provide their customers ...
Buy Now; Data Breaches Be Damned
by Pete Prestipino
Buy Now; Data Breaches Be Damned
A reasonable and intelligent person might believe that with the increasing number of data breaches occurring ...
A Strong Case for Content in Commerce
by Amberly Dressler
A Strong Case for Content in Commerce
There's some good news for online retailers frustrated with low conversion rates among their first-time ...
Understanding Algo-Commerce [a Q&A with Feedvisor]
by Amberly Dressler
Understanding Algo-Commerce [a Q&A with Feedvisor]
Like it or not, marketplaces (think Amazon) play a critical role in selling online today. There are ...
SSL & Encryption Everywhere
by Pete Prestipino
SSL & Encryption Everywhere
The cost of data breaches is rising each and every day with Juniper Research recently estimating that the ...
Using Data to Inform Pricing & Promotion Decisions [a Q&A with Rubikloud]
by Amberly Dressler
Using Data to Inform Pricing & Promotion Decisions [a Q&A with Rubikloud]
Leveraging data from disparate sources to provide more personalized promotions to consumers can seem like a ...
How to Take Your Brick-and-Mortar Business Online
by Derek Miller
How to Take Your Brick-and-Mortar Business Online
So, you operate a brick-and-mortar business and are looking for ways to bring in additional revenue. You ...
SSL Certificate for Retailers and Cybercrime by the Numbers
by Amberly Dressler
SSL Certificate for Retailers and Cybercrime by the Numbers
There's no industry that cybercrime doesn't touch, but retail is particularly vulnerable because it's ...
Effective Backlink Strategies for Retail Revenue
by Alex Weinbaum
Effective Backlink Strategies for Retail Revenue
Whether you call it "link baiting" or not, there is a science behind a good inbound link strategy. The good ...
Increase AOV (Average Order Value) with Ease
by Pete Prestipino
Increase AOV (Average Order Value) with Ease
Internet retailers will do whatever they can to achieve success and sometimes that means employing some ...
Customer Service Performance Analysis
by Pete Prestipino
Customer Service Performance Analysis
Research from customer relationship management (CRM) software provider SuperOffice reveals that 41% of ...
Search Data: Roses Aren't Always Red
by Amberly Dressler
Search Data: Roses Aren't Always Red
Valentine's Day might be considered a "Hallmark holiday," but it carries expectations for both consumers and ...
What Influences Consumer Purchasing Decisions Most?
by Pete Prestipino
What Influences Consumer Purchasing Decisions Most?
What factors most greatly influence shoppers purchasing decisions? That's what ombichannel commerce platform ...
Looking Outward: Visual Merchandising for Retailers
by Pete Prestipino
Looking Outward: Visual Merchandising for Retailers
The most successful retailers are those that are able to differentiate their services from the competition, ...
3 Events Changing Ecommerce in China
by Betty Touzeau
3 Events Changing Ecommerce in China
From Jan. 28 - Feb. 15, China celebrates its New Year: and what a year it's been. As the world's largest ...
Has Amazon Shaped Ecommerce Expectations?
by Pete Prestipino
Has Amazon Shaped Ecommerce Expectations?
You bet your sweet bippy Amazon has shaped consumers expectations around the digital shopping experience - ...
Digital is Revolutionizing B2B Commerce
by Pete Prestipino
Digital is Revolutionizing B2B Commerce
There's a significant gap between B2B buyer expectations and the commerce experiences that enterprises ...
The Tale of Two Mobile Checkouts [LA Times vs. NY Times]
by Amberly Dressler
The Tale of Two Mobile Checkouts [LA Times vs. NY Times]
The low percentage of people who visit a website on their mobile phones and actually convert (buy, sign up, ...
Know How to Pick 'Em: Choosing the Right Payment Gateway for Your Business
by David Miles
Know How to Pick 'Em: Choosing the Right Payment Gateway for Your Business
Let's get a few things straight... More often than not, payment gateways are often associated only with ...
High Anxiety in the Post-Purchase Experience
by Pete Prestipino
High Anxiety in the Post-Purchase Experience
What feeling do you get when you purchase something online? If it is any level of anxiety, know that you're ...
The Month of Returns [and How to Fix It]
by Peter Devereaux
The Month of Returns [and How to Fix It]
Free shipping, free returns - two critical offers that help online shoppers make a decision whether to buy ...
B2B Commerce with OroCommerce
by Pete Prestipino
B2B Commerce with OroCommerce
There's a new vendor in the B2B commerce space and their founders have honed their digital abilities at their ...
B2B Commerce Not Keeping Up with Expectations
by Peter Devereaux
B2B Commerce Not Keeping Up with Expectations
The way in which business buyers research, shop and support themselves in their buying journey very much ...
Real-Time Inventory for Omnichannel Success with OneView Commerce and IBM
by Pete Prestipino
Real-Time Inventory for Omnichannel Success with OneView Commerce and IBM
OneView Commerce has integrated its inventory management capabilities with IBM Watson Commerce Insights. The ...
2016 Holiday Retail Insights Report
by Peter Devereaux
2016 Holiday Retail Insights Report
Shoppers are everywhere. And regardless of where they are and what type of device they're using, they expect ...
Misleading Pricing Practices at Amazon Canada
by Pete Prestipino
Misleading Pricing Practices at Amazon Canada
Amazon Canada will pay a $1 million fine for what is described as "misleading pricing practices." The ...
Amazon's India Push for Individual Sellers
by Pete Prestipino
Amazon's India Push for Individual Sellers
Amazon has launched a new service in India that aims to make it simpler for individual users to sell ...
Digital Hand-Holding: The Impact of Communities on Commerce
by Amberly Dressler
Digital Hand-Holding: The Impact of Communities on Commerce
Consumers are inundated with content from brands on every channel they visit but regardless of where they ...
A-Z of Selling Products Online
by Peter Devereaux
A-Z of Selling Products Online
The retail industry sets the precedence for every other vertical on the Web, because it’s e-commerce sites ...
This Holiday Season, Store Employees Need Help Too
by Peter Devereaux
This Holiday Season, Store Employees Need Help Too
By Will Roche, Senior Director of Profitect It's a widely known fact that store employees want to please ...
Bigger Commerce Capabilities in Retail Redesign
by Peter Devereaux
Bigger Commerce Capabilities in Retail Redesign
Providing a streamlined navigation experience and superior filtering can help customers find relevant ...
Amazon's Just Walk Out Store Marries Sensors, Smartphones, & Self-Service
by Peter Devereaux
Amazon's Just Walk Out Store Marries Sensors, Smartphones, & Self-Service
We should have seen this coming. Amazon has announced "Just Walk Out" technology, which will power the future ...
Why 'Reduce Clicks' Needs to be Your Ecommerce Mantra
by Chris Bryson
Why 'Reduce Clicks' Needs to be Your Ecommerce Mantra
Our daily interactions with our digital devices are evolving every year, constantly making it faster and ...
Build Trust with Your "About Us" Page
by Richard Stevenson
Build Trust with Your
It may be the case that only a small proportion of visitors already know your company or have previously ...
Ecommerce Tax Tips for a Happy Holiday Season
by Matthew Walsh
Ecommerce Tax Tips for a Happy Holiday Season
:: By Matthew Walsh, Sovos Compliance :: For most retailers, November and December represent the most ...
From Reactive to Proactive: A Logistics Command Center for Retailers
by Pete Prestipino
From Reactive to Proactive: A Logistics Command Center for Retailers
Retailers know that creating a proactive (and positive) delivery experience provides an immense return and ...
5 Ways to Make Your Ecommerce Site Stand Out
by Larry Alton
5 Ways to Make Your Ecommerce Site Stand Out
Tired of being shown up by the competition in your market? Looking for a way to stand out and improve the ...
5 Steps to Implementing Live Chat Successfully
by Gemma Baker
5 Steps to Implementing Live Chat Successfully
Implementing live chat halfheartedly will not benefit your company or your visitors. Live chat should be ...
Never Too Late to Sell on Amazon for SMBs
by Peter Devereaux
Never Too Late to Sell on Amazon for SMBs
It's shocking just how dominant Amazon is in the ecommerce realm. According to a 2015 survey from Bloomreach ...
The Current Impact of Community-Powered Commerce
by Peter Devereaux
The Current Impact of Community-Powered Commerce
There's no denying the impact that user-generated content (UGC) has on purchase decisions whether it shows up ...
A Holly, Jolly Holiday for Online Retailers
by Pete Prestipino
A Holly, Jolly Holiday for Online Retailers
Online retailers are gearing up for the holiday season and plan to increase their digital marketing and ...
Holiday Predictions Based on 1 Trillion Website Visits
by Peter Devereaux
Holiday Predictions Based on 1 Trillion Website Visits
The continuous release of holiday ecommerce forecasts and findings is just getting started, but not all of ...
101: The Right Site Search for Online Stores
by Alexander Levashov
101: The Right Site Search for Online Stores
Do you know what must-have online store functionality is used by 43 percent of visitor and provides 1.5-3 ...
Tips for Marketing Your Ecommerce Biz
by Derek Miller
Tips for Marketing Your Ecommerce Biz
The ecommerce economy is thriving. Every day more and more online businesses are launched, with competition ...
Retail-Like Experiences for Air, Land & Sea
by Amberly Dressler
Retail-Like Experiences for Air, Land & Sea
From mobile apps to check in and receive updates to websites to research and book trips, the travel and ...
Shaping the Future of Commerce for Large Merchants
by Pete Prestipino
Shaping the Future of Commerce for Large Merchants
Shopify, a well known cloud-based commerce platform for the SMB set, announced it has acquired product design ...
Two Online Retail Sales Strategies that Work: VIP Loyalty Programs and Social Proof
by Cat Millar
Two Online Retail Sales Strategies that Work: VIP Loyalty Programs and Social Proof
Retailers employ a variety of strategies throughout the year to boost sales; however, with the vast number of ...
EXPERTS SPEAK: How Will Retailers Win This Holiday Season?
by Amberly Dressler
EXPERTS SPEAK: How Will Retailers Win This Holiday Season?
There is little doubt that the ecommerce industry will enjoy the success of holidays past and likely set new ...
Winning the Battle for Millennials' Loyalty
by Kate Hogenson
Winning the Battle for Millennials' Loyalty
Millennials are now the largest generation in the United States, and they hold the purse strings to nearly ...
QUICK HIT: Shipping Rates on the Rise
by Pete Prestipino
QUICK HIT: Shipping Rates on the Rise
Some expensive news for 'Net retailers came out last week - FedEx indicated it will increase shipping rates ...
Up Conversion Rates with Timed, Multi-Stage Cart Abandonment Emails
by Pete Prestipino
Up Conversion Rates with Timed, Multi-Stage Cart Abandonment Emails
Cart abandonment happens to every online retailer, but successful merchants know how to minimize their loss ...
QUICK HIT: Braintree Opens Up to China
by Pete Prestipino
QUICK HIT: Braintree Opens Up to China
Payment gateway Braintree, which is owned by PayPal, indicated this week that it will now enable merchants in ...
Are Your Customers Committing Fraud?
by Chitra Singh
Are Your Customers Committing Fraud?
:: By Chitra Singh, Radial :: Managing ecommerce fraud is extremely challenging, leaving many merchants stuck ...
How to Lose an Online Shopper (In 10 Ways)
by Amberly Dressler
How to Lose an Online Shopper (In 10 Ways)
There's little evidence against this holiday season being one of the best for ecommerce but many indicators ...
Make the Amazon Buy Box Yours
by Peter Devereaux
Make the Amazon Buy Box Yours
With the kickoff to the 2016 holiday shopping season just months away, retailers are readying themselves for ...
Target Sets Ecommerce Expectations By Way of Amazon
by Peter Devereaux
Target Sets Ecommerce Expectations By Way of Amazon
To say Target successfully moved past its epic data break is an understatement. While the high-profile hack ...
Tax Solutions for International Sales
by Peter Devereaux
Tax Solutions for International Sales
Online sales tax collection and reporting can be difficult within the United States, but when global sales ...
Ecommerce Fraud Fighters Gain Biometric Powers
by Pete Prestipino
Ecommerce Fraud Fighters Gain Biometric Powers
The fight against fraud is about to take a completely new and different approach. Fraud-protection service ...
Managing Retail Reviews & Reputation [A Q&A with ConsumerAffairs]
by Peter Devereaux
Managing Retail Reviews & Reputation [A Q&A with ConsumerAffairs]
Legacy enterprises can certainly profit from their name recognition, but they can also have a tough time ...
Digital Newbie: Choosing an Online Shop System
by Richard Stevenson
Digital Newbie: Choosing an Online Shop System
With so many types of ecommerce platform out there, Richard Stevenson from cloud-driven shop software ...
Picking Up Cues & Clues: Machine Learning's Role in Customer Experience
by Jeff Allen
Picking Up Cues & Clues: Machine Learning's Role in Customer Experience
Big data is transforming the modern world, or so they say. Unless big data is leveraged to draw smart ...
It's a Shopping Cart, Not a Virtual U-Store-It
by Michal Harel
It's a Shopping Cart, Not a Virtual U-Store-It
Ten ways to avoid Shopping Cart U-Store-It Syndrome and move your wish-listers down the funnel to purchase. ...
4 Lead Generation Tips for Your Website
by Larry Alton
4 Lead Generation Tips for Your Website
Are your lead generation efforts waning as 2016 progresses? Don't worry - we all get a little distracted when ...
The Best eBay Sellers Shine
by Pete Prestipino
The Best eBay Sellers Shine
Today's traditional and Internet-only retailers know the importance of getting their products on to the ...
Seeking Authenticity in Online Customer Reviews
by Peter Devereaux
Seeking Authenticity in Online Customer Reviews
By Sara Spivey, Bazaarvoice With the holiday shopping season just three months away, it's the perfect time to ...
A Budding Ecommerce Company's Guide to Voice Presence
by Tad Nikolich
A Budding Ecommerce Company's Guide to Voice Presence
It's becoming increasingly common for customer experience to be a key imperative for small business owners ...
Does Your Loyalty Program Center on Customers?
by Nancy Berg
Does Your Loyalty Program Center on Customers?
A well-designed loyalty program that provides value to the customer will drive results. In today's world, ...
Premium Packaging's Role in Sales & Shares
by Peter Devereaux
Premium Packaging's Role in Sales & Shares
"Unboxing" videos are wildly popular forms of user-generated content (UGC) where a customer simply records ...
Mobile Shoppers Give Checkout the Old College Try
by Peter Devereaux
Mobile Shoppers Give Checkout the Old College Try
A new report from Demandware, a Salesforce company, indicates that phones are now the top device driving ...
Cart Abandonment: 4 Ways to Retrieve Your Lost Sales
by Sponsor
Cart Abandonment: 4 Ways to Retrieve Your Lost Sales
Cart abandonment is arguably the biggest hindrance ecommerce businesses have to face on a daily basis. ...
Fraud Prevention Tips Every Ecommerce Merchant Should Know
by Shoshanah Posner
Fraud Prevention Tips Every Ecommerce Merchant Should Know
Since last year, the average number of monthly fraud attempts has spiked by 33 percent, with just under half ...
B2B Sellers Buying Into Cloud Commerce
by Amberly Dressler
B2B Sellers Buying Into Cloud Commerce
Consumers expect seamless access to brands - and their history with those brands - on every channel they ...
3 Questions to Manage Customer Service Expectations
by Allison Howen
3 Questions to Manage Customer Service Expectations
The digital customer service landscape is changing rapidly, and it's making it difficult for small businesses ...
Two Benefits of Upgrading to a Cloud-Based Commerce System for Retailers
by David Bowen
Two Benefits of Upgrading to a Cloud-Based Commerce System for Retailers
U.S. online sales grew by 15 percent in 2015, and this trend is only likely to continue as shoppers place ...
Get the Stats: Creepy Vs. Cool Personalization
by Allison Howen
Get the Stats: Creepy Vs. Cool Personalization
Personalization is certainly a trend that isn't going anywhere any time soon. That said, there is a fine line ...
Fluid Powers Fender's Customizable Guitar Experience
by Allison Howen
Fluid Powers Fender's Customizable Guitar Experience
To cater to the increasing demand for personalization from its customers, Fender Musical Instruments ...
Clean Out the Clutter: A Summer Refresh for Online Reviews
by Sara Spivey
Clean Out the Clutter: A Summer Refresh for Online Reviews
Spring and summer are usually the best time to clean, refresh, and rejuvenate our homes, offices and daily ...
The Buy Box and Algorithmic Pricing in Focus
by Peter Devereaux
The Buy Box and Algorithmic Pricing in Focus
New research led by Northeastern's Christo Wilson, assistant professor in the College of Computer and ...
Digital Retail Showcase: 11 Companies to Know
by Peter Devereaux
Digital Retail Showcase: 11 Companies to Know
Industry tradeshows are important for many reasons - not only are professionals able to network and learn ...
The Personalization Disconnect Among Shoppers and Sellers
by Pete Prestipino
The Personalization Disconnect Among Shoppers and Sellers
Retailers are increasingly emphasizing their interest in and ability to deliver personalized customer ...
Proof that Online Shopping is Essential
by Peter Devereaux
Proof that Online Shopping is Essential
Ecommerce merchants rejoice, because a new Bigcommerce study shows just how essential Americans consider ...
9 Magento SEO Hacks for Retail Sites
by Peter Devereaux
9 Magento SEO Hacks for Retail Sites
:: Jyoti Mali, TIS India :: The Magento platform is pretty optimized for search visibility on its own, but as ...
Updates to Google GTIN
by Pete Prestipino
Updates to Google GTIN
Google made several updates to its Shopping Product Feed Specification and the deadlines for compliance are ...
Amazon's 3 Areas of Weakness Retailers can Capitalize On
by Mike Lapchick
Amazon's 3 Areas of Weakness Retailers can Capitalize On
Over the past decade, the world of retail has been turned upside down. Companies like Walmart and Costco have ...
New Upgrades to GoECart Keep Online Retailers On-Trend
by Amberly Dressler
New Upgrades to GoECart Keep Online Retailers On-Trend
Subscription services are hot, but not all retailers (1) know how to get in the game and (2) have the support ...
The Barriers to Successful Loyalty Programs
by Allison Howen
The Barriers to Successful Loyalty Programs
Technical and financial issues are the main barriers for successful loyalty programs according to a new study ...
9 'Gotchas' that Can Torpedo an Ecommerce Replatforming Project
by Thom O'Leary
9 'Gotchas' that Can Torpedo an Ecommerce Replatforming Project
You have a plan to replatform your ecommerce system, and you should give yourself a pat on the back... it's ...
Amazon Sues Buyers of Fake Reviews
by Peter Devereaux
Amazon Sues Buyers of Fake Reviews
Amazon is reportedly suing three of its sellers for using fake accounts to post fake reviews of their own ...
Reach a Global Audience with BlueSnap and MasterPass
by Peter Devereaux
Reach a Global Audience with BlueSnap and MasterPass
Payment gateway provider BlueSnap has announced that MasterPass by MasterCard is now available in its Powered ...
A Dozen Ecommerce Extensions You'll Want to Try
by Peter Devereaux
A Dozen Ecommerce Extensions You'll Want to Try
Savvy retailers are leveraging software that not only helps them create their digital storefront, but also ...
SuiteWorld Speaks: Tips & Tech for Creating an Amazon-Like Experience
by Peter Devereaux
SuiteWorld Speaks: Tips & Tech for Creating an Amazon-Like Experience
It's inventible that in a room full of retailers, the conversation will ultimately turn to Amazon and its ...
How to Improve your Website's Search Results Pages in 15 Ways
by Peter Devereaux
How to Improve your Website's Search Results Pages in 15 Ways
With more and more shoppers understanding how a website should operate - and growing frustrated when it ...
Slow Delivery Speed Causing Shopping Cart Abandonment?
by Peter Devereaux
Slow Delivery Speed Causing Shopping Cart Abandonment?
A new survey shows that slow delivery times leads to abandoned shopping carts for ecommerce merchants. The ...
6 Customer Service Solutions that Meet Buyer Demands
by Peter Devereaux
6 Customer Service Solutions that Meet Buyer Demands
Consumers demand near real-time responses from companies, which has spurred significant growth and innovation ...
Ecommerce Marketplace Guidance
by Peter Devereaux
Ecommerce Marketplace Guidance
Ecommerce retailers are under increasing pressure to achieve revenue targets and many are rethinking their ...
In Pursuit of Relevance; AI Comes to Ebay
by Pete Prestipino
In Pursuit of Relevance; AI Comes to Ebay
Ebay recently announced the acquisition of artificial intelligence, machine learning and big data analytics ...
Best Practices for Capturing Reviews from Gift Givers
by Matt Parsons
Best Practices for Capturing Reviews from Gift Givers
When it comes to making a well-informed and confident purchase decision, consumers look to ratings and ...
Edgy Ecommerce: Breaking Away from the Status Quo
by Peter Devereaux
Edgy Ecommerce: Breaking Away from the Status Quo
By Allison Howen, Associate Editor The status quo is perfectly acceptable for many online retailers. Those ...
Top 50 Customer Relationship Management Solutions
by Peter Devereaux
Top 50 Customer Relationship Management Solutions
The most valuable asset businesses (digital enterprises in particular) have is their customer and prospect ...
2016 Off to a Good Start for SMBs
by Peter Devereaux
2016 Off to a Good Start for SMBs
This year is looking up for small businesses (SMBs), as a recent survey from Constant Contact reveals that ...
ShipStation Teams Up with MailChimp
by Allison Howen
ShipStation Teams Up with MailChimp
Popular ecommerce shipping solution ShipStation has teamed up with email marketing software provider ...
Worry Less About Application Delivery in Ecommerce
by Pete Prestipino
Worry Less About Application Delivery in Ecommerce
Retailers are certainly keen on providing richer ecommerce experiences for consumers, but creating these ...
Demystifying Landing Pages
by Mike Canarelli
Demystifying Landing Pages
Ask three people what a "landing page" is, and you'll probably get three different answers. One might say ...
PayPal Dominating Payments
by Peter Devereaux
PayPal Dominating Payments
PayPal customers are completing purchases at a higher rate than all other competitors, according to new data ...
Demonstrate This! 4 Types of Product Tutorials
by Allison Howen
Demonstrate This! 4 Types of Product Tutorials
The inability to physically touch and interact with a product when shopping online leaves many consumers ...
Study: PayPal Outperforms Visa Checkout
by Allison Howen
Study: PayPal Outperforms Visa Checkout
PayPal is better at converting online shoppers than other payment solutions according to new data from ...
50 States. 50 sales tax rules. 100% frustrating.
by Peter Devereaux
50 States. 50 sales tax rules. 100% frustrating.
Fifty. It's a popular reference for everything from New York Times bestseller lists to pop music lyrics to ...
Why Context is Key for Fueling Personalization
by Michael Osborne
Why Context is Key for Fueling Personalization
In 2012, Digital Trends found that nearly 75 percent of consumers say they prefer to do business with brands ...
Key Mobile Commerce Trends to Prep For
by Kimber Johnson
Key Mobile Commerce Trends to Prep For
One of the most profound paradigm shifts that the businesses world is facing today is the steady transition ...
Magento Imagines a New Enterprise Offering for Retailers
by Amberly Dressler
Magento Imagines a New Enterprise Offering for Retailers
If you're an ecommerce merchant running your digital business on Magento - or even thinking about doing so - ...
Capturing the Amazon Buy Box
by Pete Prestipino
Capturing the Amazon Buy Box
Cloud inventory and order management system SellerActive released an update that should give Amazon sellers ...
Transforming Customer Loyalty with Advocacy
by Pete Prestipino
Transforming Customer Loyalty with Advocacy
Find one customer that believes in your brand and you'll not only find other customers but also discover ...
#BeLikeAmazon: Free Shipping
by Peter Devereaux
#BeLikeAmazon: Free Shipping
One of the biggest appeals of Amazon's subscription program (Prime) is the many free (and often expedited) ...
Spring Cleaning: Your Ecommerce Website
by Rick Kenney
Spring Cleaning: Your Ecommerce Website
Ahh, spring. As flowers bloom, you may find there's a welcome bounce in your step. If you're looking for a ...
Taking Tech to Non-Profit Donors with BidPal & Salesforce
by Pete Prestipino
Taking Tech to Non-Profit Donors with BidPal & Salesforce
BidPal, a provider of fundraising technology for nonprofits, announced it has launched BidPal Connect on the ...
Ecommerce Inspiration: 4 Examples of Unique Inventory Filtering
by Allison Howen
Ecommerce Inspiration: 4 Examples of Unique Inventory Filtering
Knowing your audience is one of the most basic, yet most important, business rules - especially for ecommerce ...
Second-Party Data: The New Boogeyman in Ecommerce
by David Allison
Second-Party Data: The New Boogeyman in Ecommerce
Even though the invention of the cookie was in 1995 and that the company DoubleClick, with its product launch ...
Airport Ads & Commerce That Are Ahead of Schedule
by Peter Devereaux
Airport Ads & Commerce That Are Ahead of Schedule
It's tough not to get excited about advertisements that target with facial recognition, and the sophisticated ...
3dcart Teams Up with Braintree
by Peter Devereaux
3dcart Teams Up with Braintree
Popular ecommerce solutions provider 3dcart has teamed up with Braintree, a PayPal company, to make it easier ...
#BeLikeAmazon: Site Search
by Amberly Dressler
#BeLikeAmazon: Site Search
Responsible for 36 percent of online Black Friday sales in 2015, Amazon is a dominant force in ecommerce (of ...
Learning Management on Salesforce AppExchange with Mindflash
by Pete Prestipino
Learning Management on Salesforce AppExchange with Mindflash
Google made several enhancements to its Classroom product last week, but the learning management space is a ...
How Reviews from Verified Buyers Impact Sales
by Matt Parsons
How Reviews from Verified Buyers Impact Sales
There's no denying that ratings and reviews have become an essential part of the path to purchase and the ...
5 Retailers Competing with #AmazonPrime
by Allison Howen
5 Retailers Competing with #AmazonPrime
Amazon Prime grew 35 percent in 2015, reaching 54 million U.S. members according to data from Consumer ...
Offer a Unified Customer Experience with Mozu
by Allison Howen
Offer a Unified Customer Experience with Mozu
Cloud commerce platform provider Mozu had unveiled a new service update that includes features to help brands ...
Prototyping for Amazon Echo and Alexa
by Pete Prestipino
Prototyping for Amazon Echo and Alexa
Interested in the Internet of Things (IoT) but not sure how to get started from a development perspective? ...
Across the Aisle: How Data Can Unify Sales and Marketing Teams
by Scott Cramer
Across the Aisle: How Data Can Unify Sales and Marketing Teams
It's clear that accelerating the sales cycle is becoming a top focus for executives given the number of ...
#BeLikeAmazon: Wish Lists
by Amberly Dressler
#BeLikeAmazon: Wish Lists
Shopping cart abandonment is a big problem for retailers small and large but what most brands need is a new ...
Omnichannel: One Big Financial Headache
by Peter Devereaux
Omnichannel: One Big Financial Headache
Consumers are certainly demanding (and enjoying) flexible fulfillment options for their online orders but at ...
Link-Building Challenges for Ecommerce Retailers
by Morna Collins
Link-Building Challenges for Ecommerce Retailers
Link building for ecommerce sites has always been the most challenging and profitable elements. Somehow, this ...
ShipStation Delivers New Inventory Management Features
by Allison Howen
ShipStation Delivers New Inventory Management Features
Web-based ecommerce shipping solution ShipStation is delivering new inventory management features to help ...
Own the Experience: 3 Ways to Improve Customer Retention
by Peter Devereaux
Own the Experience: 3 Ways to Improve Customer Retention
By Allison Howen, Associate Editor Every savvy business owner knows that it is more cost-effective to retain ...
Sales Hiring and Recruitment Challenges
by Pete Prestipino
Sales Hiring and Recruitment Challenges
If you thought hiring a developer was hard, try hiring a sales person! ToutApp announced the results of a ...
Your Ecommerce Shop & Structured Data - Solutions Abound
by Peter Devereaux
Your Ecommerce Shop & Structured Data - Solutions Abound
Providing search engines with structured, detailed information about the products' available in an online ...
Brands Fall Short on Consumer Expectations for Mobile Experiences
by Pete Prestipino
Brands Fall Short on Consumer Expectations for Mobile Experiences
Thirty-three percent of consumers never purchase from a brand again after an unsatisfactory experience on ...
A Window Into Desktop's Role in Fashion Transactions
by Amberly Dressler
A Window Into Desktop's Role in Fashion Transactions
Typically in fashion one day you are in and the next day you are out, but it's been a more gradual decline ...
Customer Service for Mobile-First Businesses
by Allison Howen
Customer Service for Mobile-First Businesses
Popular cloud-based customer support software provider Freshdesk has unveiled a new service designed ...
Customer Service Via SMS
by Allison Howen
Customer Service Via SMS
Customer service is evolving before our digital eyes. Not only are messaging apps emerging as a preferred ...
Needle Unveils Advocate Marketing Cloud
by Allison Howen
Needle Unveils Advocate Marketing Cloud
Customer advocate solutions provider Needle has unveiled the Advocate Marketing Cloud, which is a new suite ...
The Impact of 5 Seconds in Retail
by Peter Devereaux
The Impact of 5 Seconds in Retail
Some pretty old statistics are frequently quoted about how long a website visitor is willing to wait for a ...
Avoid These 7 #OnlineShoppingProblems
by Peter Devereaux
Avoid These 7 #OnlineShoppingProblems
The most successful online retailers are continuously optimizing their Web-based businesses to not only ...
Customer Service Via Messaging Apps On The Rise
by Peter Devereaux
Customer Service Via Messaging Apps On The Rise
New research from call center software provider Aspect suggests that messaging apps may be the future of ...
Protect Your Retail Brand: Framing & Enforcing a Minimum Advertised Price Policy
by Mihir Kittur
Protect Your Retail Brand: Framing & Enforcing a Minimum Advertised Price Policy
Disruptive technologies are enabling new ways to circumvent minimum advertised price (MAP) policies. ...
The Conversion Impact of Product Videos
by Allison Howen
The Conversion Impact of Product Videos
Ecommerce retailers are finally catching on to the power of product videos according to a new study from ...
4 Must-Have Live Chat Features
by Amberly Dressler
4 Must-Have Live Chat Features
With higher-than-average customer satisfaction levels and decreased cart abandonment rates, a live chat ...
Q&A: Serving Empowered Customers in 2016
by Allison Howen
Q&A: Serving Empowered Customers in 2016
Customer service is tricky in 2016 because there are more channels than ever before that businesses need to ...
The Key to Building Customer Loyalty is Investing in Your Employees
by Anna Convery
The Key to Building Customer Loyalty is Investing in Your Employees
Happy and knowledgeable employees keep customers happy. Customers ultimately want positive experiences and ...
Spotlight on Conversational Commerce
by Amberly Dressler
Spotlight on Conversational Commerce
Customers have always been right, but they've never called the shots more than they do today. From expecting ...
Magento Exploits on the Rise?
by Pete Prestipino
Magento Exploits on the Rise?
A rather serious exploit/bug emerged in the Magento ecommerce platform recently and it is causing some ...
Excel in Instagram Marketing with 8 Do's and Don'ts
by Peter Devereaux
Excel in Instagram Marketing with 8 Do's and Don'ts
:: Grant Munro, FlashStock Technology :: With more than 400 million monthly active users, Instagram is the ...
Ecommerce Tech in Focus: Commerce.js
by Pete Prestipino
Ecommerce Tech in Focus: Commerce.js
Internet retailers have numerous options when it comes to the software and solutions that power their ...
USPS Rate Hikes & TrueShip in Focus
by Pete Prestipino
USPS Rate Hikes & TrueShip in Focus
The USPS rate hike kicked in on Jan. 17, 2016. While not all rates were affected, a 23.5 percent increase in ...
Improve Your Customer Shopping Experience with Beacons
by Kimber Johnson
Improve Your Customer Shopping Experience with Beacons
Beacons that work via Bluetooth low energy (BLE) bring a new dimension to the interaction between businesses ...
Omnichannel Transactions Do Exist!
by Peter Devereaux
Omnichannel Transactions Do Exist!
For years, the retail industry has talked about omnichannel capabilities and consumers' demands for a ...
2 Friction-Reducing Strategies for Retailers
by Amberly Dressler
2 Friction-Reducing Strategies for Retailers
The average documented online shopping cart abandonment rate is reaching 70 percent - a number Baymard ...
Cross-Channel Inventory Visibility & The Future POS
by Pete Prestipino
Cross-Channel Inventory Visibility & The Future POS
Eighty-five percent of respondents to Boston Retail Partners 2016 POS/Customer Engagement Survey indicated ...
One-Click Wonder; Find Innovative Tech in the Mozu Marketplace
by Peter Devereaux
One-Click Wonder; Find Innovative Tech in the Mozu Marketplace
Enterprise ecommerce platform Mozu announced the launch of an integration marketplace featuring apps, ...
Retail Brand Gets Lucky with Biz Transformation
by Amberly Dressler
Retail Brand Gets Lucky with Biz Transformation
After Kate Spade offloaded its Lucky Brand for $225 million, the American denim company has moved forward, ...
A Look at Customer Engagement Preferences
by Allison Howen
A Look at Customer Engagement Preferences
A new study from telecommunications service provider Contact Solutions is shedding light on customer ...
Automate the Sales Workflow
by Peter Devereaux
Automate the Sales Workflow
Sales software provider ToutApp has unveiled a new product called Sales Campaigns, which allows sales ...
How to Choose and On-Board Brands to Your Online Marketplace
by Adrien Nussenbaum
How to Choose and On-Board Brands to Your Online Marketplace
:: By Adrien Nussenbaum, Mirakl :: A marketplace is a powerful ecommerce channel for any retailer, bringing ...
Your Ecommerce D.A.R.E. for the New Year
by Peter Devereaux
Your Ecommerce D.A.R.E. for the New Year
There are 1.671 trillion reasons that companies are selling to consumers online as that is the amount of ...
3dcart and Doba Make Online Selling Easy
by Peter Devereaux
3dcart and Doba Make Online Selling Easy
3dcart and dropshipping marketplace Doba have teamed up to help merchants sell online. The partnership offers ...
Amazon Drops Price on Some AWS Instances
by Pete Prestipino
Amazon Drops Price on Some AWS Instances
Amazon Web Services (AWS) has announced price reductions for its R3, C4 and M4 instances - the virtual ...
Pricing Page Trends & Considerations for 2016
by Peter Devereaux
Pricing Page Trends & Considerations for 2016
Pricing pages are powerful points in the conversion journey. One misstep on those pages, however, can result ...
'Net Roundup: Top Retail Trends
by Peter Devereaux
'Net Roundup: Top Retail Trends
By Allison Howen, Associate Editor Many retailers look forward to reading New Year predictions in January to ...
6 Tips For Empowering Retail Organizations with Software as a Service
by Ed Stevens
6 Tips For Empowering Retail Organizations with Software as a Service
In 2015, software as a service (SaaS) disrupted organizations across the board by pushing traditional ...
Data, Experience & Sales - Cashing In on Selling Direct to Consumers
by Peter Devereaux
Data, Experience & Sales - Cashing In on Selling Direct to Consumers
For decades, manufacturers and distributors have been at the mercy of their retail partners - to handle ...
3 Areas of Opportunities for Ecommerce Retailers in 2016
by Allison Howen
3 Areas of Opportunities for Ecommerce Retailers in 2016
As Internet retailers get ready to welcome the New Year it is important for them to reflect on their ...
How to Support Customers Without Selling Direct...Yet
by Peter Devereaux
How to Support Customers Without Selling Direct...Yet
In an effort to compete with Amazon, improve customer convenience, understand their customers more and even ...
Prime Rules the Holiday Season...Again
by Peter Devereaux
Prime Rules the Holiday Season...Again
More than 3 million new members joined Amazon Prime in the third week of December this year - just in time ...
3dcart Improves Its Support Portal
by Allison Howen
3dcart Improves Its Support Portal
Ecommerce solutions provider 3dcart is teaming up with FusionBot to improve its Support Portal. 3dcart's ...
Last-Minute Shoppers Love Gift Cards
by Allison Howen
Last-Minute Shoppers Love Gift Cards
Last-minute holiday shoppers love gift cards according to a recent survey from CashStar. According to the ...
An Online Shopping Companion
by Allison Howen
An Online Shopping Companion
There is a new commerce platform available that is making a splash in the online and mobile shopping space. ...
Get Shoppers to Recover Their Carts
by Peter Devereaux
Get Shoppers to Recover Their Carts
There are two sides, positives and negatives, to shopping cart abandonment. On one hand, it can signal ...
Digital Customer Service Gets Kicked Up a Notch
by Allison Howen
Digital Customer Service Gets Kicked Up a Notch
The lines between online and brick-and-mortar shopping are blurring even more thanks to new technology from ...
SMBs Loyal to Payment Technology Suppliers
by Allison Howen
SMBs Loyal to Payment Technology Suppliers
SMBs are loyal to the technology suppliers they leverage according to a recent study from PYMNTS.com. The SMB ...
Remember This When Targeting Gen Z This Holiday Season
by Samara Anderson
Remember This When Targeting Gen Z This Holiday Season
The stockings are hung, the tree is lit and the wish lists are long. The holiday season is upon us...and with ...
Optimizing the Omnichannel Customer Experience
by Pete Prestipino
Optimizing the Omnichannel Customer Experience
Automation and intelligence solution OpenSpan announced that eBay Enterprise will be using its solutions to ...
Tips to Prepare for Super Saturday, Green Monday & Other Crucial Sales Days
by Mike Azevedo
Tips to Prepare for Super Saturday, Green Monday & Other Crucial Sales Days
Global online sales are projected to reach a record high during the 2015 holiday shopping season, growing 11 ...
Getting Shoppers to Recover their Carts
by Peter Devereaux
Getting Shoppers to Recover their Carts
By Amberly Dressler, Managing Editor There are two sides, positives and negatives, to shopping cart ...
Going Global; Ecommerce in Germany
by Pete Prestipino
Going Global; Ecommerce in Germany
Operating in foreign countries is never going to be easy, but with a little guidance, you just never know - ...
Pros & Cons of Providing Support via Live Chat
by Gemma Baker
Pros & Cons of Providing Support via Live Chat
An average customer has come to expect instant support. It is vital that organizations can perform, ...
Last Minute Customer Referral Marketing Tactics for Internet Retail Websites
by Peter Devereaux
Last Minute Customer Referral Marketing Tactics for Internet Retail Websites
Right about now, the savviest retailers have their performance advertising campaigns running at full tilt. ...
New Zen Cart Vulnerability; Thousands of Online Retail Sites in Jeopardy
by Pete Prestipino
New Zen Cart Vulnerability; Thousands of Online Retail Sites in Jeopardy
Security firm High-Tech Bridge issued a warning to retailers and shoppers about a critical vulnerability in ...
Tips for Selling Internationally in the New Year
by Richard Stevenson
Tips for Selling Internationally in the New Year
Thinking about strategy for 2016, it will be the ambition of many American SMBs to begin selling ...
Get Responsive Now to Boost Mobile Sales
by Zeke Hamdani
Get Responsive Now to Boost Mobile Sales
It's happened to all of us. You decide to shop for something and grab your phone to look it up. And then it ...
Experts Speak: How to Show Customers You're Thankful
by Allison Howen
Experts Speak: How to Show Customers You're Thankful
The Black Friday marketing madness leaves many overlooking Thanksgiving, especially when it comes to what the ...
Reduce Customer Stress, Improve Conversions?
by Amberly Dressler
Reduce Customer Stress, Improve Conversions?
With an unimaginable number of products and sites to choose from, holiday shoppers are overwhelmed. In fact, ...
STAND OUT & Engage Shoppers on Social
by Guy Yehiav
STAND OUT & Engage Shoppers on Social
Today's traditional retailers are faced with the persistent challenge of standing out against both increasing ...
4 Ways to Close the Sale
by Allison Howen
4 Ways to Close the Sale
Every merchant wants more conversions, the challenge is figuring out how to get them. Often times, however, ...
Providing 'Fun'-ctionality Customers Can't Resist
by Peter Devereaux
Providing 'Fun'-ctionality Customers Can't Resist
Will we; won't we; or at what point will we have to? These were some of the lingering questions current ...
The SMB Outlook on the Holiday Season
by Allison Howen
The SMB Outlook on the Holiday Season
Small business owners (SMBs) are optimistic about the holiday season according to a new survey from American ...
5 Tips to Use Data (Big or Small) for Last-Minute Holiday Hits
by Dr. Anil Kaul
5 Tips to Use Data (Big or Small) for Last-Minute Holiday Hits
With the looming holiday season retailers and e-tailers alike are either focused on putting the final touches ...
Retailers: Think Outside Your Store
by Peter Devereaux
Retailers: Think Outside Your Store
If you're a retailer who isn't making serious inroads in 2016 to tie assets, data and currently disparate ...
Your Holiday Campaign Checklist
by Peter Devereaux
Your Holiday Campaign Checklist
It's that time of year again when retailers are counting on conversions to make up roughly 20 percent of ...
Inside Chase Pay for Merchants
by Pete Prestipino
Inside Chase Pay for Merchants
Chase released Chase Pay last week, a new payments experience available to merchants for in-store, in-app and ...
5 Tips to Leverage Reviews this Holiday Season
by Peter Devereaux
5 Tips to Leverage Reviews this Holiday Season
By Matt Parsons, Chief Customer Officer at PowerReviews The holiday shopping season is truly a wonderful time ...
A Metric's Carol: Last-Minute KPIs for Retailers
by Peter Devereaux
A Metric's Carol: Last-Minute KPIs for Retailers
By Amberly Dressler, Managing Editor Every retailer has choices to make when it comes to how they approach ...
The API Watch: Ecommerce Checkout Standards from the W3C
by Pete Prestipino
The API Watch: Ecommerce Checkout Standards from the W3C
Successful Internet retailers know that what happens in the digital check-out lane can make or break the ...
Introducing Communities for Care, Content and Conversions
by Peter Devereaux
Introducing Communities for Care, Content and Conversions
There are some purchases - appliances, jewelry and technology to name to just a few - that require a ...
Where is Fraud the Worst?
by Pete Prestipino
Where is Fraud the Worst?
You might want to keep a close eye on orders you receive from Alaska and Delaware this holiday season. ...
Contextual Commerce for the B2B World
by Chris Dalton
Contextual Commerce for the B2B World
Everything we do in the commerce world is executed with the goal of simplifying the purchase process. In ...
5 Winning Strategies to Boost Online Sales Now
by Doug Cohen
5 Winning Strategies to Boost Online Sales Now
There is no sure thing when it comes to achieving online sales success. Retailers invest a great deal of time ...
Art of the Upsell, Science of the Cross-Sell
by Pete Prestipino
Art of the Upsell, Science of the Cross-Sell
There are many similarities between selling online and offline, and the ecommerce experience that shoppers ...
Fake Reviews Targeted by Amazon
by Pete Prestipino
Fake Reviews Targeted by Amazon
Amazon is getting serious (again) about the presence of bogus reviews on its platform, but is not looking at ...
Initial Order Volume Reveals Future Behavior of Shoppers
by Pete Prestipino
Initial Order Volume Reveals Future Behavior of Shoppers
Recent research from Optimove reveals that 62 percent of customers will never place a second order from an ...
Consumers Want Personalization this Holiday
by Pete Prestipino
Consumers Want Personalization this Holiday
As the world will see over the next few months, ecommerce is thriving, but what will consumers expect this ...
The Majority of Product Searches Start on Amazon
by Allison Howen
The Majority of Product Searches Start on Amazon
A whopping 44 percent of U.S. consumers go straight to Amazon when beginning to search for products online, ...
10 Magento Themes to Make Your Website More Dynamic
by Daniel Clark
10 Magento Themes to Make Your Website More Dynamic
In recent years, Magento has gained its name as a sleek, flexible and powerful ecommerce platform. In such a ...
Hitting a Customer Service Homerun
by Peter Devereaux
Hitting a Customer Service Homerun
By Allison Howen, Associate Editor Seventy-six percent of consumers will stop doing business with a brand ...
Business Dashboard Dasheroo Gets Ecommerce Friendly
by Pete Prestipino
Business Dashboard Dasheroo Gets Ecommerce Friendly
It is crucial that businesses have access to data on key performance indicators. The problem is that it often ...
No-Brainer Content for Retailers
by Peter Devereaux
No-Brainer Content for Retailers
Today's consumers are an educated bunch; and why wouldn't they be? With search, social and other ways to ...
Getting in on the Retail Subscription Game
by Sean Cook
Getting in on the Retail Subscription Game
Retail subscriptions are popping up everywhere - and it's estimated that there are more than 600 monthly ...
Retailers Need to Step up Personalization Efforts
by Amberly Dressler
Retailers Need to Step up Personalization Efforts
For those selling products aimed at holiday shoppers, the gift-giving season is here (and has been a focal ...
Why You Need an Ecommerce Platform Even if You're Not Selling Online
by Bob Egner
Why You Need an Ecommerce Platform Even if You're Not Selling Online
With digital experience gaining prominence as the most influential factor in customer satisfaction, brands ...
The 4 Phases of Online Reviews
by Peter Devereaux
The 4 Phases of Online Reviews
By Jonathan Hinz, Trustpilot It doesn't matter what your organization is selling or which demographics it's ...
Very Few Retailers Offer Same-Day, Next-Day Delivery
by Amberly Dressler
Very Few Retailers Offer Same-Day, Next-Day Delivery
Despite same-day and next-day delivery being a huge part of Amazon's business model (and appeal for that ...
3 Simple Content Marketing Tips for Retailers
by Allison Howen
3 Simple Content Marketing Tips for Retailers
Content marketing is a growing trend in the ecommerce industry, with data from the Content Marketing ...
Who Are Your Most Valuable Customers?
by Amberly Dressler
Who Are Your Most Valuable Customers?
Brands that cannot identify shoppers who purchase often, as well as share their positive experiences on the ...
Retailers Risk Losing Sales with Slow Sites
by Allison Howen
Retailers Risk Losing Sales with Slow Sites
A new Web performance report from Radware is shedding light on the negative impact slow sites will have on ...
Consumers Demand New Payment Options
by Allison Howen
Consumers Demand New Payment Options
A new MasterCard study is shedding light on consumers' shopping preferences, revealing that retailers are ...
The Perfect Pricing Page
by Allison Howen
The Perfect Pricing Page
Traditional B2C ecommerce retailers know that the product page is where purchasing decisions happen, but the ...
2015 Holiday Playbook: 8 Tips Marketers Need to Know
by Peter Devereaux
2015 Holiday Playbook: 8 Tips Marketers Need to Know
:: Miles Williams, Movable Ink :: The holidays may be the most wonderful time of the year for most, but can ...
3 Ways IoT Can Grow Customer Lifetime Value
by Peter Devereaux
3 Ways IoT Can Grow Customer Lifetime Value
By Brendan O'Brien, Chief Evangelist at Aria Systems Customer lifetime value (CLV) is an important metric as ...
LinkedIn Looks to Enhance its Sales Solutions
by Peter Devereaux
LinkedIn Looks to Enhance its Sales Solutions
LinkedIn is focusing on its solutions for sales teams with its latest acquisition of Fliptop. Fliptop is a ...
Do Retailers Really Need A CRM?
by Peter Devereaux
Do Retailers Really Need A CRM?
By David Trice, Co-Founder and CEO of Engage.CX "Don't I need a CRM before I can do that?" This is a question ...
Experts Speak: Retail CRM Tactics
by Peter Devereaux
Experts Speak: Retail CRM Tactics
Do retailers really need a customer relationship management (CRM) system? Are their ecommerce platforms and ...
Retail CRM Tactics from the Pros
by Peter Devereaux
Retail CRM Tactics from the Pros
Do retailers really need a customer relationship management system? Are their ecommerce platforms and ...
PayPal Raises Prices; Will SMBs Look Elsewhere?
by Pete Prestipino
PayPal Raises Prices; Will SMBs Look Elsewhere?
One of the most used Web-based payment services in the digital world, PayPal, dropped a virtual bombshell on ...
A Better Native M-Commerce Experience
by Pete Prestipino
A Better Native M-Commerce Experience
While a majority of consumers' online retail browsing is done on mobile devices, a much smaller percent of ...
Google's Business View Adds Another Dimension to Consumer Research
by Peter Devereaux
Google's Business View Adds Another Dimension to Consumer Research
Consumer reviews play a crucial part in an ecommerce company's sales because they give potential customers ...
5 Secrets to Improve Conversion Rates for Online Sales
by Peter Devereaux
5 Secrets to Improve Conversion Rates for Online Sales
Edwin Choi, CellularOutfitter.com Those in digital retail are familiar with an ever-present problem: How can ...
Holiday Prep: Performance Monitoring Extension for Magento Retailers
by Amberly Dressler
Holiday Prep: Performance Monitoring Extension for Magento Retailers
In ecommerce, website performance is everything. Not only will 57 percent of consumers abandon a website ...
XpressBuy Partners Up
by Allison Howen
XpressBuy Partners Up
In-context commerce platform XpressBuy has unveiled integrations with four top ecommerce platforms, including ...
New Bidding Techniques for Google Shopping
by Pete Prestipino
New Bidding Techniques for Google Shopping
A new suite of bidding strategies/techniques for Google Shopping Campaigns has been released, providing ...
A Growing Focus on Customer Loyalty
by Allison Howen
A Growing Focus on Customer Loyalty
A new report from Boston Retail Partners (BRP) reveals that loyalty programs are a top priority for 46 ...
Data Feed Enhancements for Google Merchant Center
by Amberly Dressler
Data Feed Enhancements for Google Merchant Center
Accurately showcasing current availability, price and promotions of products is a crucial part of ...
Classic Companies Can't Rest on their Commerce Laurels
by Amberly Dressler
Classic Companies Can't Rest on their Commerce Laurels
Digital natives don't have high expectations of how a 75-year-old person should be able to develop or ...
Customer Acquisition for Online Retailers
by Peter Devereaux
Customer Acquisition for Online Retailers
By Peter Prestipino, Editor-In-Chief Enterprises can't grow (or exist for that matter) without a steady ...
Edgy & Essential Ecommerce
by Allison Howen
Edgy & Essential Ecommerce
Retail is rapidly evolving before our digital eyes, and consumers - with their changing behaviors, ...
Sync Transactions with Sage Accounting Software via Magento
by Pete Prestipino
Sync Transactions with Sage Accounting Software via Magento
Sage Payment Solutions has released a new extension for ecommerce platform Magento that will allow users of ...
Springbot Unveils Shopify Integration
by Allison Howen
Springbot Unveils Shopify Integration
Ecommerce marketing platform Springbot has unveiled an integration with Shopify, which will provide Springbot ...
3 Retargeting Best Practices for Retail
by Peter Devereaux
3 Retargeting Best Practices for Retail
What was once considered a highly sophisticated advertising practice, retargeting is now widely used among ...
Teachers Grade Retailers on the Discounts They Offer
by Amberly Dressler
Teachers Grade Retailers on the Discounts They Offer
Back-to-school shopping is in full swing, and American parents are expected to spend nearly $25 billion for ...
Invest Now, Reap The Rewards: Crucial Ecommerce Technologies for Small Businesses
by Peter Devereaux
Invest Now, Reap The Rewards: Crucial Ecommerce Technologies for Small Businesses
By Dax Dasilva, Lightspeed The future of ecommerce is bright. It's easier than ever to get online and start ...
4 Online Trends Ecommerce Companies Must Embrace to Thrive Internationally
by Peter Devereaux
4 Online Trends Ecommerce Companies Must Embrace to Thrive Internationally
Companies operating ecommerce sites that are searching for new customers and revenue streams, should consider ...
The Latin American Opportunity in Ecommerce
by Charles Whiteman
The Latin American Opportunity in Ecommerce
Ecommerce companies can maximize the reach of their localized websites by smartly identifying languages (and ...
5 Digital Trends Impacting the Travel Industry
by Peter Devereaux
5 Digital Trends Impacting the Travel Industry
By Paige O'Neill, CMO of SDL Looking back a decade, the travel landscape has evolved beyond recognition. For ...
What Purchases on Google" Means to Retailers"
by Peter Devereaux
What Purchases on Google
Google has had one topic top of mind in 2015 - mobile. Not only did the tech juggernaut recently release it ...
4 Essential Product Page Features
by Allison Howen
4 Essential Product Page Features
The most important part of an ecommerce site is the product page because this is the place where the majority ...
Amazon Chargeback Fees in Focus
by Pete Prestipino
Amazon Chargeback Fees in Focus
Merchants using Pay With Amazon, Login and Pay with Amazon, and Checkout by Amazon have seen several fee ...
EMV Credit Cards: What Merchants & Consumers Need to Know
by Peter Devereaux
EMV Credit Cards: What Merchants & Consumers Need to Know
By Gary Cardone, eConsumerServices In October, the U.S. is expected to make its first big leap toward ...
Value My Opinion! The Basics of Customer Surveys
by Peter Devereaux
Value My Opinion! The Basics of Customer Surveys
By Michelle M. Wicmandy, CMO of Collective Changes Regardless of satisfaction level, many customers are happy ...
Retailers With Military Discounts Are Rewarded With Brand Loyalty, Referrals
by Peter Devereaux
Retailers With Military Discounts Are Rewarded With Brand Loyalty, Referrals
For those brands who do not normally offer "special" discounts to target groups like teachers, students, ...
3 Ways Online Retailers Can Inspire With Content
by Allison Howen
3 Ways Online Retailers Can Inspire With Content
Sometimes online shoppers need a virtual "push" when making their purchasing decisions. That push could be as ...
Quick Answers Key to Back-to-School Success
by Peter Devereaux
Quick Answers Key to Back-to-School Success
With a few days left in June, retailers are already busy discounting and moving out barbecues, patio ...
Affiliate Tracking by Engagement Metrics
by Amberly Dressler
Affiliate Tracking by Engagement Metrics
Brand enthusiasts and influencers are some of the most valuable people a company can align itself with. This ...
7 Features Every Modern Ecommerce Site Needs
by Larry Alton
7 Features Every Modern Ecommerce Site Needs
Practically any business can set up an ecommerce site, or an ecommerce section of their main website. The ...
Quiz Time! The Evolving Ecommerce Customer
by Peter Devereaux
Quiz Time! The Evolving Ecommerce Customer
Technology isn't the only aspect of the ecommerce industry that is evolving - shoppers are too. In fact, ...
Acquisition Makes Retail Lead-Gen Company Second to Google
by Amberly Dressler
Acquisition Makes Retail Lead-Gen Company Second to Google
For some Internet retailers, they may not think there is life beyond Google - at least for lead generation. ...
Crowdfunding Comes to Etsy
by Allison Howen
Crowdfunding Comes to Etsy
Etsy has unveiled a new crowdfunding pilot program designed to help sellers grow their business and create ...
Mobilegeddon: One of these Retail Sites is Not Like the Other
by Peter Devereaux
Mobilegeddon: One of these Retail Sites is Not Like the Other
Internet retailers saw Mobilegeddon - the name given to a recent Google algorithm update that makes ...
Back-in-Stock Notifications for Ecommerce Masters
by Peter Devereaux
Back-in-Stock Notifications for Ecommerce Masters
There are few things more discouraging to online shoppers than finding that the items they want are out of ...
Independent Retailers Double Down on Tech
by Amberly Dressler
Independent Retailers Double Down on Tech
Big data isn't just for big business. Smaller retailers, according to LightSpeed's second annual Independent ...
Shopify Deepens Its Ties with Facebook
by Peter Devereaux
Shopify Deepens Its Ties with Facebook
While social networks like Facebook and Instagram have nearly mastered user engagement, some are now looking ...
Ecommerce Platforms; The Leaders, Contenders & High Performers
by Derek Schou
Ecommerce Platforms; The Leaders, Contenders & High Performers
One of the most important decisions that digital brands can make is their choice of G2 Crowd, a business ...
Experts Speak: How to Compete Against Amazon
by Amberly Dressler
Experts Speak: How to Compete Against Amazon
What is required to win sales against the fifth-most popular website in the world (source: Compete.com) ...
Check Your Ego: How to Avoid Killing Customer Feedback
by Peter Devereaux
Check Your Ego: How to Avoid Killing Customer Feedback
By Kevin Dunne, Director of Product Strategy at QASymphony Developers are responsible for many phases in a ...
The Real Definition of a Connected Consumer
by Ron Mouw
The Real Definition of a Connected Consumer
Staying top of mind with customers is more difficult than ever for ecommerce companies. There is simply too ...
6 Ways to Maximize Customer Loyalty Programs
by Geoff Smith
6 Ways to Maximize Customer Loyalty Programs
Loyalty today is about more than just discounts and free samples. It's the aspect of a strategy that allows ...
The Best Platforms for Obtaining Customer Feedback
by Peter Devereaux
The Best Platforms for Obtaining Customer Feedback
Customers are the lifeblood of every company, which means that business owners need to take customer feedback ...
5 Ways to Increase Your Ecommerce Conversion Rate
by Joe Victor Behar
5 Ways to Increase Your Ecommerce Conversion Rate
By Joe Victor Behar, Co-Founder and CEO of Itly.com Retailers, take note. This is the year to be in ...
EPiServer Takes the Cloud to New Heights
by Derek Schou
EPiServer Takes the Cloud to New Heights
As more consumers lean on the Internet for their shopping needs companies must make sure they leverage ...
The Potential Boom of Mexico's Ecommerce
by James Story
The Potential Boom of Mexico's Ecommerce
While the U.S. proves to be at the forefront of ecommerce traffic and digital transactions, the same cannot ...
WooCommerce Goes Automattic
by Pete Prestipino
WooCommerce Goes Automattic
Many are considering it this most important acquisition of the year - Automattic, the parent company behind ...
Trust or bust: How to make summertime shoppers feel safe online and boost your sales at the same time
by Peter Devereaux
Trust or bust: How to make summertime shoppers feel safe online and boost your sales at the same time
Behind the convenience and pleasure of online shopping lurk some unpleasant truths that haunt people's ...
A More Fluid Ecommerce Experience
by Peter Devereaux
A More Fluid Ecommerce Experience
The ecommerce industry is growing at a rapid pace, with eMarketer predicting the market will reach $23.927 ...
3 Ways to Grow Your Magento Site
by Peter Devereaux
3 Ways to Grow Your Magento Site
Claudia Jhonson, Magentax Ltd. The first and most important decision an ecommerce company must make is ...
How Amazon Dash Will Change Everything
by Peter Devereaux
How Amazon Dash Will Change Everything
Amazon has released a new service that has somewhat flown under the digital radar of both businesses and ...
Turning Local Searches into In-Store Conversions
by Allison Howen
Turning Local Searches into In-Store Conversions
Local marketing solutions provider SIM Partners has unveiled a partnership with mobile marketing company ...
Will Wearables Impact Shopping Behavior?
by Pete Prestipino
Will Wearables Impact Shopping Behavior?
Mobile devices made a significant - some might say dramatic - impact on in-store and online commerce and now ...
A Comparison of Magento vs. WordPress for Ecommerce Developers
by Christopher Meloni
A Comparison of Magento vs. WordPress for Ecommerce Developers
If you are currently operating a website, and looking to integrate some ecommerce functionality into it to ...
Enterprise Ecommerce Platform for the Big Leagues
by Peter Devereaux
Enterprise Ecommerce Platform for the Big Leagues
With many ecommerce sites seeing a staggering amount of money digitally float through them, it's vital that ...
Solving the Ecommerce Puzzle: The 3 Most Important Pieces
by Haris Bacic
Solving the Ecommerce Puzzle: The 3 Most Important Pieces
When it comes to ecommerce, there are many good and evils you have to go through to find the perfect solution ...
Visual Ecommerce Available as SaaS
by Allison Howen
Visual Ecommerce Available as SaaS
Visual ecommerce merchandise management solution Smart Merchandiser has unveiled a cloud-based ...
Don't Let Mom Down: Provide Great Website Performance During Peak Holiday Shopping
by Peter Devereaux
Don't Let Mom Down: Provide Great Website Performance During Peak Holiday Shopping
By Tom Fisher, Borland Portfolio at Micro Focus Mother's Day, like every date on the calendar where gifts ...
Better Merchandising, Better Insights for Retailers
by Amberly Dressler
Better Merchandising, Better Insights for Retailers
Better merchandising tools and deeper business insights top most merchants' wish lists but wanting and ...
NetSuite Brings the Website In-Store & Makes a New Cloud Ally
by Amberly Dressler
NetSuite Brings the Website In-Store & Makes a New Cloud Ally
By now retailers know that buy online and pick up in store is something consumers have come to expect, ...
Ecommerce for the Wearable Age
by Pete Prestipino
Ecommerce for the Wearable Age
Small business ecommerce solution Volusion is making its way to merchants' wrists. The company just announced ...
10 Modern Design Choices for Ecommerce Stores
by Peter Devereaux
10 Modern Design Choices for Ecommerce Stores
Everyone's a fan of buying or selling online. Either way it's typically seen as more convenient than the ...
New Integration Allows for a More Personal Touch
by Derek Schou
New Integration Allows for a More Personal Touch
With consumers engaging and interacting with brands in more ways than ever before, brands must be prepared to ...
Top Tips for More Ecommerce Traffic
by Simon Horton
Top Tips for More Ecommerce Traffic
This is the Digital era. The world of ecommerce is witnessing an expansion that is leading to a prominent ...
Act-On Offers New Capabilities for Sales Teams
by Allison Howen
Act-On Offers New Capabilities for Sales Teams
Marketing automation provider Act-On Software has unveiled new product capabilities for sales reps, dubbed ...
Big List of Local Directories for Everyday Merchants
by Allison Howen
Big List of Local Directories for Everyday Merchants
Long gone are the days of searching through phone books and stopping at gas stations to ask for directions. ...
A Look at the Growing Online Auto Parts Industry
by Allison Howen
A Look at the Growing Online Auto Parts Industry
Online sales for auto parts are growing, which means retailers in this industry need to be prepared to cater ...
As Retailers Consolidate Systems, Demandware Looks to Be The One"
by Amberly Dressler
As Retailers Consolidate Systems, Demandware Looks to Be The One
With a plethora of disconnected systems running their ecommerce operations, the majority of retail executives ...
Alternative Payments Are Kind of a Problem for Some Merchants
by Amberly Dressler
Alternative Payments Are Kind of a Problem for Some Merchants
With ecommerce transactions (both on desktop and mobile devices) at an all-time high, there are more ...
Cheat Sheet to Understanding Fulfillment by Amazon
by Shmuli Goldberg
Cheat Sheet to Understanding Fulfillment by Amazon
Fulfillment by Amazon (FBA) is an Amazon program in which third-party marketplace sellers can leverage Amazon ...
Cheat Sheet to Understanding Fulfillment by Amazon
by Shmuli Goldberg
Cheat Sheet to Understanding Fulfillment by Amazon
Fulfillment by Amazon (FBA) is an Amazon program in which third-party marketplace sellers can leverage Amazon ...
100 Tips to Build an Ecommerce Startup From Scratch
by Ved Raj
100 Tips to Build an Ecommerce Startup From Scratch
With big opportunities and low barriers to entry, starting an ecommerce business is a viable option for ...
Certona Debuts Personalized On-Site Search
by Derek Schou
Certona Debuts Personalized On-Site Search
With consumers demanding a more unique shopping experience on the Web, companies are constantly searching for ...
4 Tips for Increasing Ecommerce Ad Effectiveness
by Elena Terenteva
4 Tips for Increasing Ecommerce Ad Effectiveness
If it feels like your ecommerce advertising is like trying to win a Formula 1 race on a bike you're not ...
Personalization Takes to the Skies
by Derek Schou
Personalization Takes to the Skies
As brands look to increase their sales and engage with more consumers many are turning to personalization ...
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